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Florida National University HSA-6342 Health Care Human Resources Management Final Project Final Project: Human Resource Management Plan Objective: For this assignment, you will create a Human Resource Management Plan for a Community Health Center that you will be able to choose (Any Health Care Facility). The Human Resource Management Plan is designed to develop, and administer policies and programs designed to make expeditious use of an organization’s human resources. It is that part of management that is concerned with the people at work and with their relationships within an enterprise. You are encouraged to choose (Any Health Care Facility: Hospital, Doctor's Office, Emergency Care Center, etc.). The paper will be 10 pages long. More information and due date will provide in the assignments link ASSIGNMENT GUIDELINES (20 points /10%): Human resources management is an important part of the Software Upgrade Project. The human resources management plan is a tool that will aid in the management of this project’s human resource activities throughout the project until closure. The human resources management plan includes: • Roles and responsibilities of team members throughout the project • Project organization charts • Staffing management plan to include: a. How resources will be acquired b. Timeline for resources/skill sets c. Training required to develop skills d. How performance reviews will be conducted e. Recognition and rewards system The purpose of the human resources management plan is to achieve project success by ensuring the appropriate human resources are acquired with the necessary skills, resources are trained if any gaps in skills are identified, team building strategies are defined, and team activities are effectively managed. EACH PAPER SHOULD INCLUDE THE FOLLOWING: 1. Introduction (50 points / 25%) Offer an abstract that provides a brief outlook of the proposal and explains in your own words what is meant by good customer service through effective performance management and organization. 2. Your Organizational Management Proposal for Quality and Performance Plan (10 points 50%) a. Presentation Page: PROJECT NAME ORGANIZATION NAME BUSINESS ADDRESS CITY, ST, ZIP TELEPHONE NUMBER FACSIMILE NUMBER WEBSITE ADDRESS EMAIL ADDRESS b. INTRODUCTION This section explains the purpose and importance of having a human resources management plan. It should provide a general description of what the plan includes and explain how the project manager and project team can use the plan to help them manage the project effectively. Human resources management is an important part of the Software Upgrade Project. The human resources management plan is a tool that will aid in the management of this project’s human resource activities throughout the project until closure. The human resources management plan includes: • Roles and responsibilities of team members throughout the project • Project organization charts • Staffing management plan to include: a. How resources will be acquired b. Timeline for resources/skill sets c. Training required to develop skills d. How performance reviews will be conducted e. Recognition and rewards system The purpose of the human resources management plan is to achieve project success by ensuring the appropriate human resources are acquired with the necessary skills, resources are trained if any gaps in skills are identified, team building strategies are defined, and team activities are effectively managed. c. ROLES AND RESPONSIBILITIES The roles and responsibilities of team members and stakeholders must be clearly defined in any project. Depending on the organizational structure, project team members may represent many different groups/departments and act in the interest of different functional managers. Additionally, team members may have varying degrees of authority and responsibility. When listing roles and responsibilities the following should be included: • • • • Role – description of the portion of the project for which the member is accountable Authority – the level at which the member may make decisions, apply project resources, or make approvals Responsibility – the work a team member must perform to complete assigned work activities Competency – the skill(s) required to complete assigned project activities The roles and responsibilities for the Software Upgrade Project are essential to project success. All team members must clearly understand their roles and responsibilities to successfully perform their portion of the project. For the Software Upgrade Project the following project team roles and responsibilities have been established: Example: Project Manager (PM), (1 position): responsible for the overall success of the Software Upgrade Project. The PM must authorize and approve all project expenditures. The PM is also responsible for approving that work activities meet established acceptability criteria and fall within acceptable variances. The PM will be responsible for reporting project status in accordance with the communications management plan. The PM will evaluate the performance of all project team members and communicate their performance to functional managers. The PM is also responsible for acquiring human resources for the project through coordination with functional managers. The PM must possess the following skills: leadership/management, budgeting, scheduling, and effective communication. d. PROJECT ORGANIZATIONAL CHARTS This section provides a graphic display of the project tasks and team members. The purpose of this is to illustrate the responsibilities of team members as they relate to the project tasks. Tools such as responsible, accountable, consult, inform (RACI) or responsibility assignment matrix (RAM) may be used to aid in communicating roles and responsibilities for the project team. Additionally, organizational or resource breakdown structures may be used to show how responsibilities are assigned by the department or by type of resource respectively. It should be noted that the level of detail may vary depending on project complexity. e. STAFFING MANAGEMENT This section contains information on several areas including when and how human resource requirements will be acquired, the timeline for when resources are needed and may be released, training for any resources with identified gaps in skills required, how performance reviews will be performed, and the rewards and recognition system to be used. It is important to note that depending on the scope of the project there may be other items included in staffing management (government and/or regulatory compliance, organizational health and safety, etc). Example: Staff Acquisition: For the Software Upgrade Project, the project staff will consist entirely of internal resources. There will be no outsourcing/contracting performed within the scope of this project. The Project Manager will negotiate with functional and department managers in order to identify and assign resources in accordance with the project organizational structure. All resources must be approved by the appropriate functional/department manager before the resource may begin any project work. The project team will not be co-located for this project and all resources will remain in their current workspace 3. Conclusion (20 points / 15%) Briefly recapitulate your thoughts & conclusion to your Human Resource Management Plan. How did this plan impact your thoughts on Health Care Administrator and Human Resource Department? Evaluation will be based on how clearly you respond to the above, in particular: a) The clarity with which you associate, relates, establish and apply your knowledge to generate the Human Resource Management Plan; b) The Complexity, depth, scope, Profundity, and organization of your paper; and, c) Your conclusions, including a description of the impact of the Human Resource Management Plan on any Health Care Setting. ASSIGNMENT RUBRICS Assignments Guidelines Introduction Your Human Resource Management Plan Conclusion Total 20 Points/ 10% 50 Points / 25% 10 Points / 50% 20 Points / 15% 100 points / 100% ASSIGNMENT GRADING SYSTEM A B+ B C+ C D F Dr. Gregory 90% - 100% 85% - 89% 80% - 84% 75% - 79% 70% - 74% 60% – 69% 50% - 59% Or less.