question
Some of the major goals of labor unions are to:
answer
- Provide a unified voice for members - improve working conditions for members
- represent its members in negotiations
- represent its members in negotiations
question
The employee organization that represents labor in negotiations with management is a(n) _____.
answer
union
question
Workers originally formed labor unions to:
answer
gain negotiating power against management
question
Among the benefits won by organized labor are:
answer
- worker's compensation for disability
- child-labor and safety laws
- minimum wage laws
- child-labor and safety laws
- minimum wage laws
question
The shift from an agricultural to an unregulated industrial economy at the beginning of the 20th Century created an abusive work environment that led to the formation of _____.
answer
unions
question
The goals of labor unions differ from those of management because employers want more profits and labor wants:
answer
better pay and working conditions
question
Which of the following are craft unions?
answer
- Plumbers
- Pipe fitters
- Electricians
- Pipe fitters
- Electricians
question
A(n) _____ is an employee organization that represents its members in negotiations with management over wages and working conditions.
answer
union
question
The Industrial Revolution brought problems for workers due to the demand for constant increases in _____.
answer
productivity or production
question
What were some of the original reasons that labor unions formed?
answer
- To protect workers from intolerable conditions
- To gain negotiating power
- To prevent unfair treatment of laborers by management
- To gain negotiating power
- To prevent unfair treatment of laborers by management
question
The benefits organized labor has won for workers includes:
answer
- minimum wage laws
- workplace safety laws
- workplace safety laws
question
The transition from an agricultural to an industrial economy in the late 19th and early 20th centuries created the need for labor unions because:
answer
- labor conditions were abusive and wages were low
- management could fire individuals workers who complained
- management constantly increased demands for more productivity
- management could fire individuals workers who complained
- management constantly increased demands for more productivity
question
The Industrial Revolution made the United States an economic world power through huge increases in _____ from mass production.
answer
productivity
question
An Electrical Workers Union is the type of union known as a(n) _____ union.
answer
craft or trade
question
The difference between working conditions in factories today and those in the early 1900s is that:
answer
labor unions and the law have improved them
Reason:
Correct. Due to the organizing activities of unions, labor conditions have vastly improved.
Reason:
Correct. Due to the organizing activities of unions, labor conditions have vastly improved.
question
True or false: The need to continually increase productivity led to improved working conditions in factories.
answer
False
Reason:
Working conditions in factories have been improved by changes in the law and the efforts of labor unions.
Reason:
Working conditions in factories have been improved by changes in the law and the efforts of labor unions.
question
Laws allowing labor unions to form and providing for a minimum wage did not exist in:
answer
1900
question
The first national labor union whose goal was to gain significant political power was the:
answer
Knights of Labor
Reason:
Correct. The Knights of Labor was the first national labor organization in the U.S.
Reason:
Correct. The Knights of Labor was the first national labor organization in the U.S.
question
The leader of the American Federation of Labor in the 1890s was:
answer
Samuel Gompers
question
The Industrial Revolution changed the economic structure of the United States because:
answer
mass production brought huge increases in productivity
question
A labor organization of unskilled and semiskilled workers in mass production industries is a(n):
answer
industrial union
question
The length of the average work week in the early 1900s was:
answer
60 hours
question
John L. Lewis was the labor leader who organized:
answer
Congress of Industrial Organizations (CIO)
question
During the 1930s, labor unions won the right to:
answer
- a minimum wage for workers
- organize and join unions in interstate commerce industries
- organize and join unions in interstate commerce industries
question
Laws such as the Labor Management Reporting and Disclosure Act (Landrum-Griffin Act) of 1959 were passed when:
answer
unions became very powerful and corrupt
question
The goal of the Knights of Labor was to establish the first _____ labor union.
answer
national
question
The AFL was the federation of _____ unions led by Samuel Gompers in the 1890s.
answer
craft
question
A labor organization of both skilled and unskilled workers working in a mass production industry is a(n) _____ union.
answer
industrial
question
The union leader who founded the CIO to organize both craftspeople and unskilled workers who were in the same industry was:
answer
John L. Lewis
question
Congress passed a law in 1932 that prevents employers from requiring a Yellow-Dog Contract, which forced employees not to join a labor union. The law that led to the growth of labor unions in the US is the:
answer
Norris-LaGuardia Act
question
Changes in public opinion have affected labor unions by:
answer
- the passing of laws to curb corruption in unions
- prohibiting compulsive union membership
- influencing passage of laws to curb the power of management
- prohibiting compulsive union membership
- influencing passage of laws to curb the power of management
question
Employers required employees to agree not to join a union in which type of contract?
answer
Yellow-dog contract
question
Overseeing union election campaigns and investigating labor practices are duties of the:
answer
National Labor Relations Board
question
An industrial union includes which of the following?
answer
- Workers in a specific industry
- Unskilled workers
- Skilled workers
- Unskilled workers
- Skilled workers
question
The negotiated labor-management agreement that clarifies the terms and conditions under which management and a union will operate for a specified period is also known as a(n) _____ _____.
answer
Labor Contract
question
The Norris-LaGuardia Act of 1932 paved the way for union growth in the United States by:
answer
- allowing non-violent union activities
- outlawing the use of yellow dog contracts
- outlawing the use of yellow dog contracts
question
Pay, grievance procedures, and vacation policies are typically _____ in a collective bargaining agreement.
answer
negotiated, decided, or included
question
Yellow Dog Contracts, made illegal by the Norris-LaGuardia Act, required employees to:
answer
agree not to join a labor union
question
Unions negotiate to include a union security clause in contracts because:
answer
- it provides funds to support union activities such as negotiations and grievances
- it encourages workers to join unions as members
- all workers represented by the union receive the same benefits as paying union members
- it encourages workers to join unions as members
- all workers represented by the union receive the same benefits as paying union members
question
The NLRB is authorized to investigate and remedy _____ _____ practices.
answer
unfair labor
question
The Taft-Hartley Act of 1947 made which of these union practices illegal?
answer
- Secondary boycotts
- Closed shop agreements
- Closed shop agreements
question
Another name for a negotiated labor-management agreement is a:
answer
Labor contract
question
A(n) ______ (open/closed) shop agreement specified that workers had to be union members before they were hired for a job.
answer
closed
question
In an agency shop agreement, employers may hire workers who are not union members. Workers:
answer
- must pay a fee or dues to the union that represents them
- are not required to join a union after they are hired
- are not required to join a union after they are hired
question
The issues typically negotiated in labor contracts include:
answer
- Holidays
- Discharge and discipline procedures
- Wages
- Discharge and discipline procedures
- Wages
question
A union security clause is included in contracts because:
answer
all workers who benefit from having a union should help pay for it
question
True or false: Closed shop agreements were created in the Taft-Hartley Act of 1947.
answer
False
Reason:
Closed shop agreements were prohibited in the Taft-Hartley Act.
Reason:
Closed shop agreements were prohibited in the Taft-Hartley Act.
question
A clause in a labor contract that required workers to be members of the union before being hired was known as a(n):
answer
closed shop agreement
question
The law that allowed individual states to pass right-to-work laws is the:
answer
Taft-Hartley Act
question
The labor agreement under which workers represented by the union pay a fee but do not have to become union members is a(n):
answer
agency shop agreement
question
The concerns of most labor unions today have evolved to include:
answer
- child and elder care
- worker retraining
- offshore outsourcing
- worker retraining
- offshore outsourcing
question
The clause included in many union contracts that requires those benefiting from the union to pay dues is a union _____ clause.
answer
security
question
A supreme court decision in 2018 gave individual states the right to make union and agency shops illegal by passing _____-_____-_____ laws.
answer
right-to-work
question
Labor analysts' forecasts for the future of labor unions:
answer
differ from regaining strength to continued decline
question
A(n) _____ shop agreement does not require workers to belong to the union, but they must pay a fee for the services of the union that represents them.
answer
agency
question
The goals of most labor unions in the 1930s was the right to organize, in the 1970s to increase worker pay and benefits, in the 1980s union recognition and job security, today to reduce job loss from outsourcing. One can conclude that:
answer
changes in the social and economic environment determine the goals of labor in a given period
Reason:
Correct. As the work environment changes, the goals of workers evolve.
Reason:
Correct. As the work environment changes, the goals of workers evolve.
question
A frequent source of employee grievances is:
answer
Work assignments
question
The bargaining zone is the range of _____ between the initial and final offers each party will consider before negotiations dissolve.
answer
options
question
Some labor analysts predict that future contract negotiations will focus on issues such as _____ and _____ care.
answer
1: child
2: care
2: care
question
The third party used in a labor dispute, who makes suggestions and encourages continued negotiation, is a(n):
answer
mediator
question
Overtime rules and job assignments are frequently sources of employee _____ against management.
answer
grievances
question
The role of the National Mediation Board in a labor dispute such as that between owners and managers in the National Hockey League is to provide _____ when they are requested.
answer
mediators
question
The range of options each party will consider between the initial and final offers made in a negotiation is known as:
answer
the bargaining zone
question
The purpose of a union strike in a labor dispute is to:
answer
- stop or slow production
- attract public attention to their cause
- attract public attention to their cause
question
The purpose of a strike in a labor dispute is to:
answer
reduce a company's production and revenue
question
When organized labor encourages both its members and the general public not to buy the goods or services of a firm in a labor dispute, it is:
answer
a primary boycott
question
The role of the mediator in negotiations is to:
answer
- make suggestions to resolve the matter in dispute
- encourage both sides in a dispute to keep negotiating
- encourage both sides in a dispute to keep negotiating
question
When the parties in a labor dispute want help and suggestions to resolve it, but do not want a binding decision, they ask the:
answer
National Mediation Board
question
When management temporarily closes a business during a labor dispute to put pressure on workers, they are using the tactic known as a(n) _____.
answer
lockout
question
When workers stop production by refusing to work, it is a union strategy known as a(n) _____.
answer
strike
question
When a court issues an order to do or not do a specific activity, it is known as a(n):
answer
injunction
question
The union tactic used to reduce a company's production and revenue is a(n) _____.
answer
strike
question
Workers who cross picket lines to replace workers on strike during a labor dispute are known as:
answer
- strikebreakers
- scabs
- scabs
question
A(n) _____ boycott encourages union members and the general public not to do business with a company directly engaged in a labor dispute.
answer
primary
question
A future focus of labor unions due to the effect of job losses from offshore outsourcing is job _____.
answer
security
question
A(n) _____ is a third party who encourages both parties in a dispute to continue negotiating and makes suggestions for resolving the matter.
answer
mediator
question
High levels of executive compensation frustrate employees and the public because:
answer
executive compensation is no longer tied to profitability
question
The result of a lockout by management during a dispute with a union would be:
answer
that workers receive no pay
question
A(n) _____ is when a court issues an order to do or stop doing something specific.
answer
injunction
question
CEO bonuses and compensation packages are usually tied to increases in the company's _____ _____.
answer
stock price
question
Workers hired to replace those on strike until a labor dispute is resolved are called _____.
answer
strikebreakers or scabs
question
Economist Thomas Piketty criticized CEO pay levels and agreed with Peter Drucker that CEOs should receive no more than Blank______ times the pay of the company's lowest paid worker.
answer
10-20
question
In the future, labor unions are likely to focus on:
answer
pay equity
question
Employees, as well as the general public, are frustrated by the high levels of _____ compensation, especially when it isn't tied to profitability.
answer
executive or CEO
question
The Equal Pay Act of 1963 requires employers to:
answer
Pay men and women equally for doing the same work
Reason:
Correct. This law required that all those performing the same job should be paid equally.
Reason:
Correct. This law required that all those performing the same job should be paid equally.
question
When management uses a _____ during a labor dispute, workers are not able to work and so do not receive pay.
answer
lockout
question
CEO compensation and bonuses are, theoretically, determined by a firm's:
answer
- increase in stock price
- profitability
- profitability
question
Economist Thomas Piketty criticized executive compensation levels and thought CEOs should be satisfied with:
answer
10-20 times the pay of the company's lowest paid employee
question
Paying people in jobs that require similar levels of education, training or skills is called pay _____.
answer
equity
question
The _____ _____ _____ of 1963 requires companies to give equal pay to men and women who do the same job.
answer
Equal Pay Act
question
The idea that people in jobs requiring similar levels of education, training, or skills should receive equal pay is known as:
answer
- pay equity
- comparable worth
- comparable worth
question
Sexual harassment refers to:
answer
- unwelcome sexual advances that create a hostile work environment
- same-sex harassment
- requests for sexual favors that create a hostile work environment
- same-sex harassment
- requests for sexual favors that create a hostile work environment
question
The Civil Rights Act of 1997 protects against same-sex _____ _____.
answer
sexual harassment
question
The Equal Pay Act requires that workers doing the same job receive equal pay, known as:
answer
equal pay for equal work
question
What is the concept that recognizes that jobs traditionally held by men, such as plumbers, have better pay than those held by women, such as nursing?
answer
Comparable worth
Reason:
Correct. Using the idea of comparable worth, experts created a basis for comparing different types of jobs.
Reason:
Correct. Using the idea of comparable worth, experts created a basis for comparing different types of jobs.
question
If a supervisor offers an employee a pay raise in exchange for going out on a date, it is _____ _____.
answer
sexual harassment
question
Protection for both genders was reinforced when same-sex discrimination was made illegal by:
answer
the Supreme Court
question
Both men and women are protected from sexual harassment by:
answer
the Civil Rights Act of 1991
question
When submitting to a request for sexual favors affects an employee's opportunity for advanced training, it is _____ _____ _____ sexual harassment.
answer
1: quid
2: pro
3: quo
2: pro
3: quo
question
The concept of comparable worth would use which of the following to equalize pay, regardless of whether they are jobs traditionally done by men or women?
answer
- Skills
- Level of education
- Training
- Level of education
- Training
question
When a supervisor repeatedly rubs the back of a female employee's neck and puts his arm around her, but does not say anything or ask for sexual favors, it is:
answer
hostile environment sexual harassment
Reason:
Correct. This describes a general atmosphere of unwelcome touching or sexualized language.
Reason:
Correct. This describes a general atmosphere of unwelcome touching or sexualized language.
question
In 1997, the Supreme Court reinforced that both genders are covered by the Civil Rights Act of 1991 when it ruled that sexual harassment included:
answer
same-sex harassment
question
Repeatedly telling dirty jokes at work, after another worker asks you to stop, is:
answer
hostile environment sexual harassment
Reason:
Correct. This sort of provocative language is defined as creating a hostile work environment.
Reason:
Correct. This sort of provocative language is defined as creating a hostile work environment.
question
When an employee is offended by sexual comments or sexually related jokes in the workplace, it is _____ _____ _____ sexual harassment.
answer
1: hostile
2: work
3: environment
2: work
3: environment
question
Quid pro quo sexual harassment is when:
answer
- rejecting a sexual request leads to termination of employment
- accepting a sexual request is linked to job security
- accepting a sexual request is linked to promotion
- accepting a sexual request is linked to job security
- accepting a sexual request is linked to promotion
question
According to the Supreme Court, sexual behavior that is unwelcome and offensive to a reasonable person is considered:
answer
hostile environment sexual harassment
question
When an employee's agreement to go on a date with her supervisor is a condition for keeping her job, it is:
answer
quid pro quo sexual harassment
Reason:
Correct. This means that something is exchanged for something else; in this case, the date is exchanged for job security.
Reason:
Correct. This means that something is exchanged for something else; in this case, the date is exchanged for job security.
question
Examples of hostile environment sexual harassment include:
answer
- telling sexually explicit jokes at work after other workers object to them
- sending dirty jokes to coworkers using company email after requests not to do so
- sending dirty jokes to coworkers using company email after requests not to do so
question
If a supervisor continues to touch an employee after being asked to stop, it is:
answer
hostile work environment sexual harassment
question
Quid pro quo sexual harassment is when:
answer
submission to or rejection of a sexual request affects employment decisions
question
A problem for many organizations regarding sexual harassment is that although the company has _____ in place, employees don't understand them.
answer
policies or rules
question
Criteria the Supreme Court recognizes for hostile environment sexual harassment include:
answer
- unwelcome sexual behavior
- behavior offensive to a reasonable person
- behavior offensive to a reasonable person
question
Sexual harassment laws:
answer
- apply to all companies doing business in the United States
- apply to foreign companies doing business in the United States
- apply to foreign companies doing business in the United States
question
What is the percent of women in the workforce with children under 18?
answer
Nearly 75 percent
question
Examples of quid pro quo sexual harassment include:
answer
- offering a pay raise to an employee in exchange for a date
- threatening to fire a subordinate who refuses to go out with you
- threatening to fire a subordinate who refuses to go out with you
question
By 2040, the number of people who are over 65 is expected to:
answer
increase
question
Companies are losing over $35 billion a year due to the need for elder care that causes:
answer
- absenteeism
- reduced productivity
- increased turnover
- reduced productivity
- increased turnover
question
Companies that have sexual harassment policies are still subject to complaints because:
answer
employees do not know what the policies mean
Reason:
Correct. Lack of understanding of sexual harassment continues to cause problems.
Reason:
Correct. Lack of understanding of sexual harassment continues to cause problems.
question
Elder care costs employers productivity because of:
answer
absenteeism
question
The substances that create the greatest safety problems in the workplace are _____ and _____.
answer
1: drugs
2: alcohol
2: alcohol
question
Employers are concerned with the changing demographics of mothers in the workforce because:
answer
- the number of women workers with children under 18 has grown to about 75% since 1975
- many single workers and single-income families do not want to subsidize child care
- absences for child care cost U.S. employers billions of dollars annually
- many single workers and single-income families do not want to subsidize child care
- absences for child care cost U.S. employers billions of dollars annually
question
True or false: Alcohol is the most widely used drug in the workplace.
answer
True
Reason:
About 6.5% of full-time U.S. employees are heavy drinkers and cause 40% of industrial injuries and fatalities.
Reason:
About 6.5% of full-time U.S. employees are heavy drinkers and cause 40% of industrial injuries and fatalities.
question
By 2040, the number of people who are over 65 is expected to:
answer
almost double
question
Which percent most accurately reflects the number of industrial injuries and fatalities related to alcohol abuse?
answer
40 percent
question
The aging of the workforce and the increasing numbers of people over 65 mean that:
answer
more older workers will be providing elder care
question
Workplace violence is:
answer
- responsible for 19 percent of women's workplace deaths
- the greatest cause of women's death in the workplace
- the greatest cause of women's death in the workplace
question
Employers are losing about $35 billion a year because of lost _____ due to elder care needs.
answer
productivity
question
Some states allow employers to seek temporary _____ orders to protect workers experiencing harassment.
answer
restraining, court, or protection
question
Some employers try to curb the dangerous use of _____ and _____ in the workplace by testing employees.
answer
1: drugs
2: alcohol
2: alcohol
question
Repeated, health-harming mistreatment of a person by one or more perpetrators is ______.
answer
bullying
question
What is the most widely used drug in the workplace?
answer
Alcohol
question
bout 40 percent of industrial injuries and fatalities are linked to _____ abuse.
answer
alcohol
question
The trend toward violence in the workplace has been:
answer
decreasing since the 1990s
question
Employers try to prevent workplace violence by:
answer
- seeking employee input through focus groups
- hiring consultants to deal with potentially violent problems
- hiring managers with good interpersonal skills
- hiring consultants to deal with potentially violent problems
- hiring managers with good interpersonal skills
question
Actions by one or more people that prevent another worker from doing their job is _____.
answer
bullying
question
Some companies are trying to prevent workplace _____ by hiring managers with strong interpersonal skills.
answer
violence