question
C
answer
The code of ethics is based on the concept of:A. Let the buyer bewareB. Let the seller bewareC. Let the public be servedD. Let the public fend for themselves
question
A
answer
The code of ethics was adopted:A. To establish standards of conduct for the industryB. Only as recommendations for proper conductC. In 1931D. Long after Real Estate licensing laws were in existence
question
A
answer
The preamble code: A. Sets out aspirational ideals that Realtors should strive to attain. B. Can be used as the basis for disciplinary action against a RealtorC. Requires Realtors to meet the standards set forth in the preamble D. Is a summary of all the articles included in the code
question
C
answer
The code is primarily enforced through:A. The national association of RealtorsB. State associations of RealtorsC. Local association of RealtorsD. None of the above
question
C
answer
The two basic types of complaints that are handled by local associations are: A. Ethics complaints and license law complaintsB. License law complaints and mediation mattersC. Ethics complaints and request for arbitrationD. License law complaints and request for arbitration
question
D
answer
The three committees or groups that are involved in the code enforcement process are: A. Grievance committee, appeals committee, and board of directors B. Professional standards committee, arbitration committee and mediation committee C. Professional standards committee, mediation committee, and board of directors D. Grievance committee, professional standards committee, and board of directors
question
A
answer
A request for mandatory arbitration is based on: A. A monetary dispute between Realtors (principals) in different firmsB. A legal claim for damages between Realtors in different firmsC. A monetary dispute between sales-persons in different firmsD. A legal claim for damages between a salesperson and his/her broker
question
B
answer
A request for arbitration is most common,y based on a dispute about:A. A listing commissionB. A cooperative (selling) commissionC. An earnest money disputeD. A claim for damages
question
A
answer
The concept of procuring cause is used to decide commission disputes in arbitration cases. Which of the following statements is true about the concept of procuring cause?A. No predetermined rules of entitlement are allowed to be used by a hearing panel.B. A hearing panel should not consider the entire course of conduct in the transaction and should decide the case on one factor.C. Whether an agent abandoned or estranged a buyer is not an important factor in determining which party will receive an awardD. Generally, a hearing panel should split an award and shouldn't make the award all to one party or the other.
question
B
answer
Realtors have an obligation to protect and promote the interests of their clients but also have an obligation to treat all parties:A. FairlyB. HonestlyC. Fairly and honestlyD. Politely
question
B
answer
If a listing broker tells another broker, I'll cooperate with you, the other broker:A. May assume that the listing broker will pay him/her a cooperative commission B. May not assume that the listing broker will pay him/her a cooperative commission C. Has an arbitration claim against the broker if the listing broker fails to pay a cooperative commission D. Has a legal claim for the cooperative commission against the listing broker if the listing broker refuses to pay a cooperative commission
question
D
answer
A cooperating broker in a transaction may:A. Claim to have sold the property involved in the transactionB. Post a sold sign on the property involved in the transaction after the closing (with the buyers permission) C. Not claim to have sold the property but may state that they have participated or assisted in the transaction D. Both A and B
question
D
answer
Disciplinary action in an ethics complaint may NOT include: A. A fine not to exceed $5,000B. A letter of reprimandC. A requirement that the respondent attend a course of education D. A written apology