question
Three contexts of collective bargaining
answer
Per John Dunlop:
1) the market
2) technology
- handicraft, mass production, automation
3) power
- political power, etc.
**Ideology: a common body of ideas that defines the role and place of each actor and that defines the ideas which each actor holds toward the place and functions of the others in the system.
1) the market
2) technology
- handicraft, mass production, automation
3) power
- political power, etc.
**Ideology: a common body of ideas that defines the role and place of each actor and that defines the ideas which each actor holds toward the place and functions of the others in the system.
question
Three things that parties bargain over in a labor negotiation
answer
1) wages
2) hours
3) other terms and conditions of employment
2) hours
3) other terms and conditions of employment
question
Three actors in collective bargaining
answer
Per John Dunlop:
1) employees
2) employers
3) regulators
1) employees
2) employers
3) regulators
question
Four elements of a labor contract
answer
1) wages / effort and/or productivity
2) union security/management rights
3) individual security
- just cause
- grievance arbitration
- seniority
4) administration of the contract
2) union security/management rights
3) individual security
- just cause
- grievance arbitration
- seniority
4) administration of the contract
question
Two important elements that employees demand in a contract
answer
1) seniority
2) due process
2) due process
question
Union vs. unit
answer
1) Union: bargaining agent that represents organized employees and negotiates with management
2) Unit: group of employees who share common skills, interests, etc.
**Union and unit can merge together in the private sector
2) Unit: group of employees who share common skills, interests, etc.
**Union and unit can merge together in the private sector
question
Supervisor
answer
hires, fires, promotes, disciplines, directs, or addresses the grievances of employees
- In the public sector, supervisors may collectively bargain. That is not the case in the private sector.
- In the public sector, supervisors may collectively bargain. That is not the case in the private sector.
question
How many people are needed to launch a strike?
answer
a strike has to have at least two people acting in concert
question
Unfair Labor Practice (ULP)
answer
Violation of section 8 of NLRA (as amended per Taft-Hartely Act '1947)
question
Civil Rights Act of 1964
answer
The Civil Rights Act of 1964 (Title VII) prohibits discrimination on the basis of race, color, religion, sex or national origin. Provisions of this civil rights act forbade discrimination on the basis of sex, as well as, race in hiring, promoting, and firing. The Act prohibited discrimination in public accommodations and federally funded programs.
question
Two types of discrimination
answer
Both disparate impact and disparate treatment refer to discriminatory practices. Disparate impact is often referred to as unintentional discrimination, whereas disparate treatment is intentional.
question
Fair Labor Standards Act (1938)
answer
1) Overtime: For all hours worked in excess of 40 during each work week, employees receive 1.5 the regular rate.
2) Child labor: banned all labor for children under 14
3) Minimum Wage: established minimum wage
- Limits compensatory leave
- Compensatory leave: Compensatory leave is designed to reward employees with time off after they put in extra effort, such as overtime hours or working during a holiday (only public employees are eligible); exchanging pay for overtime for paid leave
- Some employee categories are exempt from time-and-a-half overtime
- overtime for police and fire is on a monthly basis
2) Child labor: banned all labor for children under 14
3) Minimum Wage: established minimum wage
- Limits compensatory leave
- Compensatory leave: Compensatory leave is designed to reward employees with time off after they put in extra effort, such as overtime hours or working during a holiday (only public employees are eligible); exchanging pay for overtime for paid leave
- Some employee categories are exempt from time-and-a-half overtime
- overtime for police and fire is on a monthly basis
question
Unemployment Insurance (1935)
answer
Unemployment Insurance (UI) helps people who have lost their jobs by temporarily replacing part of their wages while they look for work. States set eligibility criteria and benefit levels for UI, while the federal government pays for the programs' administrative costs. Employer payroll contributions largely cover the costs of the programs. UI applies to public and private employees.
**Employees are not eligible for UI if they were terminated for misconduct or deliberate violations of policy (after being warned).
Unemployment Insurance in MA:
- 50% of your average weekly wage (during base period) each week with a limit of $1015 per week.
- Maximum of 30 weeks (26 weeks when there are federal extended benefits programs in place or low unemployment)
**Employees are not eligible for UI if they were terminated for misconduct or deliberate violations of policy (after being warned).
Unemployment Insurance in MA:
- 50% of your average weekly wage (during base period) each week with a limit of $1015 per week.
- Maximum of 30 weeks (26 weeks when there are federal extended benefits programs in place or low unemployment)
question
Social Security (1935)
answer
Social Security (SS) pays benefits to those who are currently retired, persons with disabilities, and the surviving spouses and children of workers who have died. SS is funded by workers paying SS taxes. 62 is the earliest age that persons may receive SS benefits (receive greatest amount at 70).
**Public employees in MA are not subject to SS taxes, except for the related Medicare taxes.
**Public employees in MA are not subject to SS taxes, except for the related Medicare taxes.
question
Workers' Compensation Insurance
answer
Worker's Compensation Insurance (WCI) protects employees if they are injured on the job or contract a work-related illness. They also limit employer exposure to liability for such incidents (except in cases of willful negligence). This insurance pays for any reasonable and necessary medical treatment related to the injury or illness and also pays partial compensation for lost wages after the first 5 calendar days of total or partial disability.
**Even negligent employees are eligible for medical coverage and compensation
WCI in MA:
- Department of Industrial Accidents administers MA WCI laws
- All employers in Massachusetts are required to carry workers' compensation insurance covering their employees.
- Compensation begins on sixth day of disability.
- Length of benefits: up to 156 weeks (three years)
- Value of benefits: 60% of your gross average weekly wage of the 52 weeks prior to your injury date
- The maximum you can receive per week is the state's average weekly wage (SAWW) at the time of your injury
**Even negligent employees are eligible for medical coverage and compensation
WCI in MA:
- Department of Industrial Accidents administers MA WCI laws
- All employers in Massachusetts are required to carry workers' compensation insurance covering their employees.
- Compensation begins on sixth day of disability.
- Length of benefits: up to 156 weeks (three years)
- Value of benefits: 60% of your gross average weekly wage of the 52 weeks prior to your injury date
- The maximum you can receive per week is the state's average weekly wage (SAWW) at the time of your injury
question
Occupational Safety and Health Administration (1970)
answer
OSHA sets and enforces workplace safety standards to ensure that workers operate in safe and healthy working conditions. The agency may fine employers that do not comply with OSHA regulations. In some states, OSHA directly enforces federal regulations. In others, state agencies enforce OSHA-approved plans. These plans may cover 1) state, local, & private workplaces or 2) only state & local workplaces.
**MA OSHA-approved plan only applies to state and local government. Private workplaces in MA are under the purview of federal OSHA.
**MA OSHA-approved plan only applies to state and local government. Private workplaces in MA are under the purview of federal OSHA.
question
Immigration Reform and Control Act (1986)
answer
IRCA made it illegal to hire illegal immigrants knowingly and established financial and/or other penalties for companies that employed illegal immigrants. Regulations promulgated under the act introduced the I-9 form to ensure all employees presented proof of their legal eligibility to accept employment in the US.
question
Civil Service System
answer
Model of bureaucratic management whereby individuals are selected for employment and promotion on the basis of merit and special qualifications. Considerations may include: experience, education, written exams, and assessment centers.
question
MA Sick Leave Law
answer
Workers in Massachusetts have the right to earn and use up to 40 hours of job-protected sick time per year. Workers must earn at least one hour of earned sick leave for every 30 hours worked. Employers with 11 or more employees must provide paid sick time. Employers with fewer than 11 employees must provide earned sick time, but it does not need to be paid.
**Cities & towns have to opt-in
**Applies to private sector & state government
**Cities & towns have to opt-in
**Applies to private sector & state government
question
Ways to establish a bargaining relationship
answer
National Level:
1) Voluntary recognition by employer
2) Certification by NLRB
**Card check (only in MA for public sector)
1) Voluntary recognition by employer
2) Certification by NLRB
**Card check (only in MA for public sector)
question
Who are excluded from bargaining units (private sector)?
answer
1) supervisors
2) independent contractors
3) agricultural workers
4) public employees
**guards have to bargain separately from other occupations
2) independent contractors
3) agricultural workers
4) public employees
**guards have to bargain separately from other occupations
question
Card Check System (MA only)
answer
In order to secure union recognition, employees may sign union authorization cards and submit them to the Department of Labor Relations (DLR), MA's equivalent of the NLRB. DLR validates the signatures on the cards for authenticity. The union secures recognition if 50%+1 of the employees authorize the union.
**Only applicable when there is a single union competing to be the bargaining agent
**Only applicable to public sector
**Only applicable when there is a single union competing to be the bargaining agent
**Only applicable to public sector
question
Community of Interest
answer
Criteria used by the NLRB to evaluate the appropriateness of a bargaining unit. It includes considerations such as:
- similarity of jobs, wages, & benefits
- degree of contact & proximity
- common supervisor
**The NLRB is only required to select an appropriate bargaining unit; not the "most appropriate" one.
- similarity of jobs, wages, & benefits
- degree of contact & proximity
- common supervisor
**The NLRB is only required to select an appropriate bargaining unit; not the "most appropriate" one.
question
Free riders
answer
Employees in the bargaining unit but not in the union. They receive the negotiated benefits that the Union secures without paying compensation.
**Public employees have 1st Amendment right to freedom of association; cannot be compelled to join labor union.
**Public employees have 1st Amendment right to freedom of association; cannot be compelled to join labor union.
question
Cheap riders
answer
Employees in the bargaining unit but not in the union. Instead of membership dues, they pay a fee for union costs associated with negotiations, contract admin., and grievance arbitration (usually 80-85% of dues): the agency service fee (aka, "fair share").
question
Civil Service Reform Act of 1978, Title VII
answer
Gave federal employees the right to join or not join unions and to engage in collective bargaining. It also placed central authority in a three-member panel, the Federal Labor Relations Authority, who are appointed by the president of the United States.
The FLRA:
- oversees creation of bargaining units
- conducts elections
- decides representation cases
- determines unfair labor practices
-
The FLRA:
- oversees creation of bargaining units
- conducts elections
- decides representation cases
- determines unfair labor practices
-
question
Craft unit
answer
Bargaining unit of workers with a specific or recognized skill (e.g., plumbers). Divided by skill.
question
Industrial unit
answer
Unit with membership of semi-skilled and unskilled workers. Unit usually encompasses entire plant.
question
Steward
answer
On-the-job union representative that carries out the responsibilities of the union at the worksite
question
Unfair labor practices in an organizing campaign (for management):
answer
TIPS:
- Threaten
- Interrogate
- Promise
- Spy
- Threaten
- Interrogate
- Promise
- Spy
question
Acceptable labor practices in an organizing campaign (for management):
answer
FORE:
- Facts
- Opinions
- Rules
- Experience
- Facts
- Opinions
- Rules
- Experience
question
Distributive Bargaining
answer
Negotiation method in which both parties strive to divide a fixed pool of resources
- zero sum: what one party gains, the other party loses
- "win-lose"
- goals in direct conflict
- Principles:
1) parties each view each other as adversaries
2) parties seek to maximize their self-gain / interest
3) mostly concerned about current negotiations; no concern for future or past relationship
- zero sum: what one party gains, the other party loses
- "win-lose"
- goals in direct conflict
- Principles:
1) parties each view each other as adversaries
2) parties seek to maximize their self-gain / interest
3) mostly concerned about current negotiations; no concern for future or past relationship
question
BATNA
answer
Best alternative to a negotiated agreement
question
WATNA
answer
Worst alternative to a negotiated agreement
question
Integrative Bargaining
answer
- cooperative approach
- "win-win," "mutual gains"
- mutually profitable options and logical trade-offs
- "expanded pie approach:" negotiations search for better proposals than the obvious ones that might only meet one side's best interest
- sacrifice realizing best outcome to compromise
- integrate interests
- Values:
1) create as much value as possible for both sides
2) to claim as much value as possible for their own interests
- "win-win," "mutual gains"
- mutually profitable options and logical trade-offs
- "expanded pie approach:" negotiations search for better proposals than the obvious ones that might only meet one side's best interest
- sacrifice realizing best outcome to compromise
- integrate interests
- Values:
1) create as much value as possible for both sides
2) to claim as much value as possible for their own interests
question
Interest-Based Bargaining
answer
1) Identify the issues
2) Identify each party's interests on the issues
3) Develop options
4) Evaluate options based on three standards:
- feasible, beneficial, acceptable
5) Reach consensus
**Not to be confused with interest arbitration!
2) Identify each party's interests on the issues
3) Develop options
4) Evaluate options based on three standards:
- feasible, beneficial, acceptable
5) Reach consensus
**Not to be confused with interest arbitration!
question
Mandatory bargaining items
answer
Items that must be bargained in good faith if either party requests it.
- wages, hours, and other terms & conditions of employment
- established in Borg-Wagner Supreme Court case
- wages, hours, and other terms & conditions of employment
- established in Borg-Wagner Supreme Court case
question
Permissive bargaining items
answer
Items not related to wages, benefits, and other terms & conditions of employment.
- A party must withdraw permissive items from bargaining if the other party does not voluntarily agree to their inclusion
- A party cannot claim bad faith bargaining or declare an impasse based on the other side's refusal to discuss these issues
- A party must withdraw permissive items from bargaining if the other party does not voluntarily agree to their inclusion
- A party cannot claim bad faith bargaining or declare an impasse based on the other side's refusal to discuss these issues
question
Illegal bargaining items
answer
Items that may not be proposed for discussion in bargaining negotiations.
- not enforceable in court
- violate statutes
- ex) closed shop
- not enforceable in court
- violate statutes
- ex) closed shop
question
Primary Strike
answer
Strike by a union against its direct employer when a labor dispute occurs
question
Economic Strike
answer
Strike over failure to negotiate economic issues: wages, benefits
- employer can permanently replace strikers
- only needs to reinstate those for whom it has vacant positions
- employer can permanently replace strikers
- only needs to reinstate those for whom it has vacant positions
question
Unfair labor practice strike
answer
Strike over employer's action determined by law to be an ULP
- employer cannot hire permanent workers
- employer cannot hire permanent workers
question
Mackay Doctrine
answer
- Employers can replace striking workers with permanent workers unless it is an unfair labor strike.
- Employees who request reinstatement are placed on waiting lists and re-hired as jobs become available.
- Employees who request reinstatement are placed on waiting lists and re-hired as jobs become available.
question
Terms and conditions of employment
answer
- employment security
- job performance
- Union security (including union shop)
- dues check off
- job performance
- Union security (including union shop)
- dues check off
question
Core management rights
answer
Normally mandatory items that are excluded in the public sector
- police chiefs: right to deploy police officers; inherent powers of assignment
- staffing levels; bargaining over staffing levels would strip the legislative body of their power over the budget
- school boards: tenure
- police chiefs: right to deploy police officers; inherent powers of assignment
- staffing levels; bargaining over staffing levels would strip the legislative body of their power over the budget
- school boards: tenure
question
Lock out
answer
Employer withholds employment to resist union demands or to force concessions from the union.
question
Mediation
answer
Introduction of a neutral third party to facilitate compromise; acts a conciliator
- try to cajole both sides to compromise
- concerns collective bargaining agreement
- try to cajole both sides to compromise
- concerns collective bargaining agreement
question
Fact-finding
answer
Mediator recommends how impasse may be resolved; offers recommended solution/compromise.
- concerns collective bargaining agreement
- concerns collective bargaining agreement
question
Union security
answer
Union's ability to perform its exclusive collective bargaining role without interference from management or other unions
- exclusive bargaining agent (recognition)
- dues check off
- duration clause
- forms of union shop
- exclusive bargaining agent (recognition)
- dues check off
- duration clause
- forms of union shop
question
Union security clause
answer
Requires that all employees within the bargaining unit become & remain "members in good standing" as a condition of employment
- may choose full or limited membership
- may choose full or limited membership
question
Check-off
answer
contract provision requiring that the employer deduct union dues directly from union employee paycheck
- employee must authorize it
- employee must authorize it
question
Closed union shop
answer
Allowed employer to only hire union members; prospective employees had to join the union first and pay union dues.
- outlawed by Taft-Hartely Act
- outlawed by Taft-Hartely Act
question
Open union shop
answer
no employee requirements as a condition of employment
question
Union shop
answer
Within a specific period of time, an employee must join the union (full or limited membership) to continue the job
- period varies from 30, to 60, to 90 days
- period varies from 30, to 60, to 90 days
question
Agency union shop
answer
Requires employees to contribute a sum equal to membership dues to the union (or less; depends on where you read), but they do not have to join the union
- provides financial support to the union for collective bargaining, contract administration, and grievance adjustment.
- outlawed for public sector in 2018
- provides financial support to the union for collective bargaining, contract administration, and grievance adjustment.
- outlawed for public sector in 2018
question
Right-to-work legislation (Taft-Hartley)
answer
Permits states to prohibit agreements requiring membership in a labor organization as a condition of employment. States can prohibit union or agency shop forms of union security.
question
Contract bar
answer
A current & valid contract can prevent another union from petitioning for an election and being certified as representative.
- 3 yr contract = 3 yr contract bar
- 3 yr contract = 3 yr contract bar
question
Open period
answer
Period in which employees can change union representation.
Private Sector: first 30 day period in the 90 days before termination of the contract
Public Sector: first 30 day period in the 180 days before termination of the contract
Private Sector: first 30 day period in the 90 days before termination of the contract
Public Sector: first 30 day period in the 180 days before termination of the contract
question
Insulated period
answer
Period before contract termination in which employees may not change union representation.
Private Sector: the 60 days after the open period (takes place within the 90 days before contract termination)
Public Sector: the 150 days after the open period (takes place within 180 days before contract termination)
Private Sector: the 60 days after the open period (takes place within the 90 days before contract termination)
Public Sector: the 150 days after the open period (takes place within 180 days before contract termination)
question
Cost-of-Living Adjustment (COLA)
answer
compensation increase based on the % by which the cost of living has increased
- measured by changes in CPI
- measured by changes in CPI
question
Defined benefit pension plan
answer
Provides a stipulated, fixed amount of income, usually paid monthly.
- amount determined by benefit formula based on years of service and base pay
- guarantees a specific benefit or payout upon retirement.
- the employer funds the plan by contributing a regular amount, usually a percentage of the employee's pay, into a tax-deferred account.
- employer is responsible for making investment decisions and managing the plan's investments; the employer assumes all the investment and planning risks.
- professionally managed
- amount determined by benefit formula based on years of service and base pay
- guarantees a specific benefit or payout upon retirement.
- the employer funds the plan by contributing a regular amount, usually a percentage of the employee's pay, into a tax-deferred account.
- employer is responsible for making investment decisions and managing the plan's investments; the employer assumes all the investment and planning risks.
- professionally managed
question
Defined contribution plan
answer
- retirement benefit depends on the investment gains or loses of the fund
- employees contribute a fixed amount or a percentage of their paychecks to an account that is intended to fund their retirements.
- take pre-tax dollars and allow them to grow in capital market investments on a tax-deferred basis
- Employer-sponsored DC plans may receive matching contributions.
- require employees to invest and manage their own money in order to save up enough for retirement income later in life.
- employees contribute a fixed amount or a percentage of their paychecks to an account that is intended to fund their retirements.
- take pre-tax dollars and allow them to grow in capital market investments on a tax-deferred basis
- Employer-sponsored DC plans may receive matching contributions.
- require employees to invest and manage their own money in order to save up enough for retirement income later in life.
question
Pension Benefit Guarantee Corporation
answer
Provides portability, the right of an employee to transfer tax-free pension benefits from one employer to another
- run by Department of Labor
- assumes pension plans from employers with under-funded plans in financial difficulties
- run by Department of Labor
- assumes pension plans from employers with under-funded plans in financial difficulties
question
Employee Retirement Income Security Act (ERISA) (1974)
answer
1) Employers are required to count toward vesting all service from age 18 and to count toward earned benefits all earnings from age 21.
2) Employers must choose from three minimum vesting standards
3) Each year employers must file reports of their pension plans with the U.S. secretary of labor for approval.
4) Creates Pension Benefit Guarantee Corporation
5) Pension plan members are permitted to leave the workforce for up to five consecutive years without losing service credit and allowed up to one year maternity or paternity leave without losing service credit.
2) Employers must choose from three minimum vesting standards
3) Each year employers must file reports of their pension plans with the U.S. secretary of labor for approval.
4) Creates Pension Benefit Guarantee Corporation
5) Pension plan members are permitted to leave the workforce for up to five consecutive years without losing service credit and allowed up to one year maternity or paternity leave without losing service credit.
question
Impasse
answer
Condition where the two parties have exhausted the negotiating process and have no flexibility
- need to demonstrate that you have engaged in good faith bargaining (i.e., be open to hearing the other side)
- need to demonstrate that you have engaged in good faith bargaining (i.e., be open to hearing the other side)
question
Essentials of due process
answer
1) notice
2) opportunity to contest & respond
2) opportunity to contest & respond
question
Evergreen clause
answer
An evergreen clause provides that the term of an agreement will automatically renew for some period of time unless one party provides the other party with notice before the end of the current term that it does not wish to renew the term of the agreement.
question
Recognition clause
answer
Employer recognizes the union as the sole representative of the bargaining unit.
- Also prevents the work of the bargaining unit from being transferred during the duration of the contract
- Also prevents the work of the bargaining unit from being transferred during the duration of the contract
question
Management rights
answer
Mandatory subjects that the union has agreed to waive, thereby making them unilateral decisions on the part of management.
**Waivers of rights have to be specific
**Waivers of rights have to be specific
question
Vesting
answer
Process by which an employee accrues rights over employer contributions to employee's qualified retirement account
question
Qualified (Pension) Plan
answer
- Meets standards set by IRS
- employers can deduct contributions as business expenses for tax purposes
- employees also do not have to pay taxes on any dollars invested in the plan from income
- employers can deduct contributions as business expenses for tax purposes
- employees also do not have to pay taxes on any dollars invested in the plan from income
question
Supplemental Unemployment Benefits
answer
Provides additional income to supplement state unemployment benefits to laid off employees (paid directly by employer, not the state)
question
Severance pay
answer
a lump-sum or a dispersal of payments given to employees who are terminated through no fault of their own
- no hope of returning to work for company
- no hope of returning to work for company
question
Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA)
answer
Provides for continuance of medical and dental insurance for employees, spouses, and dependents in the event of an employee's death, termination, divorce or other loss of healthcare eligibility
question
Pyramiding of overtime
answer
Overlapping of daily and weekly overtime pay
question
Job security
answer
- right to remain employed during times of layoffs
- fair hearings for discipline
- protection against sub-contracting or automating work
- fair hearings for discipline
- protection against sub-contracting or automating work
question
Seniority
answer
A set of rules and procedures within an agreement that determine the allocation of economic benefits, opportunities, and privileges
- used to compare employees for promotion and lay-offs
- measured in days (continuous service)
- used to compare employees for promotion and lay-offs
- measured in days (continuous service)
question
NLRA Section 7 rights
answer
1) to self-organize
2) to form, join, or assist labor organizations or to refrain from such union activities
3) to bargain collectively through representatives of their own choosing
4) to engage in other concerted activities for the purpose of collective bargaining or other mutual aid and protection
5) to refrain from any or all of the preceding rights
2) to form, join, or assist labor organizations or to refrain from such union activities
3) to bargain collectively through representatives of their own choosing
4) to engage in other concerted activities for the purpose of collective bargaining or other mutual aid and protection
5) to refrain from any or all of the preceding rights
question
Concerted activity
answer
Any action by employees to further their common but not individual interests (wages, hours, working conditions)
- most common form is the strike
- union lobbying of legislation / policy
- most common form is the strike
- union lobbying of legislation / policy
question
Scabs
answer
Workers who cross picket lines to work when union employees are on strike.
question
24 hour rule
answer
Prohibits employers and unions from making campaign speeches on company time to assemblies of employees within 24 hours of an election
question
Sit-down strike
answer
Takeover of the employer's property; violation of owners property rights
question
Wildcat strike
answer
Economic strike conducted by a minority of the workers without the approval of the union and in violation of a no-strike clause in an existing contract
question
Partial strike
answer
Various types of job actions, such as work slowdowns or refusals to work overtime
- violation of the owner's property rights
- violation of the owner's property rights
question
Sickout
answer
An illegal partial strike in which employees call in sick to protest a working condition.
- common tactic of teacher's unions. Schools are mandated to be in session for a specific number of days, so a sick out places pressure on the administration.
- common tactic of teacher's unions. Schools are mandated to be in session for a specific number of days, so a sick out places pressure on the administration.
question
Weingarten rule
answer
Supreme Court determination that a union employee has the right to request the presence of a union official during a meeting with management if the meeting may involve a discipline issue.
**Applies to public and private sector.
**Does not extend to employees in non-union work places.
**Applies to public and private sector.
**Does not extend to employees in non-union work places.
question
Bargain in good faith
answer
Reasonable efforts demonstrated by both management and labor during contract negotiations. Generally, it requires both sides to meet, confer, and make written offers.
question
Arbitrator considerations for grievance arbitration (per Moschos)
answer
1) bargaining history
2) past practice (if language is ambiguous)
3) the contract language itself
4) other arbitration decisions (arbitrator does not need to adhere to precedent)
2) past practice (if language is ambiguous)
3) the contract language itself
4) other arbitration decisions (arbitrator does not need to adhere to precedent)
question
When can employees solicit support for a union from their fellow employees?
answer
During non-working times.
- Includes lunchtime, break time, rest periods, and before and after the regular workday.
- Includes lunchtime, break time, rest periods, and before and after the regular workday.
question
No-solicitation policy
answer
Employer policy that bars on-site solicitation of employees for a specific purpose. Generally unfair if only applied to union activity.
**An employer may implement a no-solicitation policy for employees during both work and non-work hours if that policy extends to all types of solicitation.
**An employer may implement a no-solicitation policy for employees during both work and non-work hours if that policy extends to all types of solicitation.
question
Typical unfair labor practices (during organizing campaign):
answer
1) campaign propaganda and misrepresentation
2) Threats and loss of benefits
3) Promise or grant of benefit
4) Interrogation and polling of employees
5) Surveillance
6) Electioneering near polls
7) campaign speeches within 24 hours of elections
**Unions are prohibited from the use of violence or threats against employees
2) Threats and loss of benefits
3) Promise or grant of benefit
4) Interrogation and polling of employees
5) Surveillance
6) Electioneering near polls
7) campaign speeches within 24 hours of elections
**Unions are prohibited from the use of violence or threats against employees
question
Secondary boycott
answer
Union pressure exerted on a neutral party indirectly related to the primary employer. The neutral party then exerts pressure against the primary employer.
- Outlawed by Taft-Hartely Act
- Outlawed by Taft-Hartely Act
question
Primary boycott
answer
A legally permissible action against the employer directly involved in collective bargaining that involves pressure on others to withhold purchases of the employer's goods or services.
question
Hot cargo agreement
answer
A negotiated contract provision stating that union members of one employer have the right to refuse to handle nonunion or struck goods of other employers.
- Outlawed by Landrum-Griffin Act, garment and construction industries exempted
- Outlawed by Landrum-Griffin Act, garment and construction industries exempted
question
Unfair labor practices by employers (per NLRA Section 8[a])
answer
1) Interference with, restraint, or coercion of employees in rights guaranteed under Section 7
2) Domination or interference with the formation or administration of a labor union
3) Discrimination against union members for their union membership
4) Discrimination against an employee for pursuing the rights under the act
5) Refusal to bargain collectively with representatives of its employees
2) Domination or interference with the formation or administration of a labor union
3) Discrimination against union members for their union membership
4) Discrimination against an employee for pursuing the rights under the act
5) Refusal to bargain collectively with representatives of its employees
question
Unfair labor practices by unions (per NLRA Section 8[b])
answer
1) Restraint or coercion of employees in rights guaranteed under Section 7
2) Discrimination against an employee for not engaging in union activities
3) Refusal to bargain in good faith with the employer
4) Conducting secondary strikes or boycotts, or strikes to dislodge another union
5) Requiring a closed shop
6) Demanding "make work" jobs (work of little value assigned only to keep some employed/busy)
- aka, featherbedding
7. Certain picketing activities
2) Discrimination against an employee for not engaging in union activities
3) Refusal to bargain in good faith with the employer
4) Conducting secondary strikes or boycotts, or strikes to dislodge another union
5) Requiring a closed shop
6) Demanding "make work" jobs (work of little value assigned only to keep some employed/busy)
- aka, featherbedding
7. Certain picketing activities
question
Grievance
answer
Any formal complaint filed by an employee or union concerning any aspect of the employment relationship. A grievance is generally a perceived violation of a contract provision.
question
Interest arbitration
answer
Interest arbitration resolves conflicts of interest over the establishment of the terms and conditions of employment that are negotiated through collective bargaining and formalized in union contracts.
In other words: A neutral party renders a binding decision on the unresolved components of a collective bargaining agreement.
- Interest arbitration in the private sector is voluntary.
- In the public sector, interest arbitration is often compulsory.
In other words: A neutral party renders a binding decision on the unresolved components of a collective bargaining agreement.
- Interest arbitration in the private sector is voluntary.
- In the public sector, interest arbitration is often compulsory.
question
Arbitration
answer
A process in which the parties involved agree to submit an unresolved dispute to a neutral third party, whose decision is final and binding.
**Arbitrator's decisions, as long as they are based on interpretation of the contract, should be final and binding and not questioned by the courts.
- one cannot appeal an arbitrator's findings on the merits. You may only appeal based on the process.
**Arbitrator's decisions, as long as they are based on interpretation of the contract, should be final and binding and not questioned by the courts.
- one cannot appeal an arbitrator's findings on the merits. You may only appeal based on the process.
question
Grievance arbitration
answer
Involves interpretation of a party's "rights" or the application of a particular provision under an existing contract.
- the burden is on the union to demonstrate a violation of the contract by management
- the burden is on the union to demonstrate a violation of the contract by management
question
Decision criteria in arbitration (according to textbook)
answer
1) contract language
2) past practice
3) fairness
4) industry practice
5) other arbitration rulings
6) future labor relations
7) state and federal law
8) social mores and customs
2) past practice
3) fairness
4) industry practice
5) other arbitration rulings
6) future labor relations
7) state and federal law
8) social mores and customs
question
Just cause
answer
Sufficient or proper reasons for which management has the right to discipline or discharge employees.
- for public sector employees, just cause protection is a property right (per 5th Amendment; cannot deprive someone of their property without due process)
- must be given notice of demotions, terminations, and suspensions and an opportunity to respond
- for public sector employees, just cause protection is a property right (per 5th Amendment; cannot deprive someone of their property without due process)
- must be given notice of demotions, terminations, and suspensions and an opportunity to respond
question
Seven tests of just cause for discipline
answer
1) Adequate warning. Is the employee given adequate, oral or printed, warning as to the consequences of his conduct?
2) Prior investigation. Did management investigate the case before administering the discipline?
3) Evidence. Did the investigation produce substantial evidence or proof of guilt?
4) Equal treatment. Were all employees judged by the same standards, with rules applied equally?
5) Reasonable penalty. Was the penalty reasonably related to the seriousness of the offense and the past record of the employee?
6) Rule of reason. Was the rule or order reasonably related to efficient and safe operations?
7) Internal consistency. Was management enforcement of the rule or procedure consistent?
2) Prior investigation. Did management investigate the case before administering the discipline?
3) Evidence. Did the investigation produce substantial evidence or proof of guilt?
4) Equal treatment. Were all employees judged by the same standards, with rules applied equally?
5) Reasonable penalty. Was the penalty reasonably related to the seriousness of the offense and the past record of the employee?
6) Rule of reason. Was the rule or order reasonably related to efficient and safe operations?
7) Internal consistency. Was management enforcement of the rule or procedure consistent?
question
NLRB Representation Election Procedures
answer
1) Representation Petition
- file with NLRB regional director
- Signatures (on authorization cards, petitions, or union application cards) required from at least 30% of the bargaining unit employees
2) Investigation
- NLRB regional director conducts investigation to determine whether to proceed with an election
- employer's business must sufficiently affect commerce
- actual representation questions must exist
- sufficient employee interest must be demonstrated
- NLRB determines appropriate bargaining unit if employer and union cannot agree
3) Secret-Ballot Election
4) Certification of Election Results
- "laboratory conditions" must exist during pre-election period
- file with NLRB regional director
- Signatures (on authorization cards, petitions, or union application cards) required from at least 30% of the bargaining unit employees
2) Investigation
- NLRB regional director conducts investigation to determine whether to proceed with an election
- employer's business must sufficiently affect commerce
- actual representation questions must exist
- sufficient employee interest must be demonstrated
- NLRB determines appropriate bargaining unit if employer and union cannot agree
3) Secret-Ballot Election
4) Certification of Election Results
- "laboratory conditions" must exist during pre-election period
question
"Laboratory conditions"
answer
NLRB standard for representation elections. Refers to conditions that provide employees with an atmosphere in which they have a "free choice" of being represented by a bargaining representative or not.
question
Seven social goals of labor relations legislation (per chapter handouts)
answer
1) Preserving property rights
2) Advancing the civil rights of working people
3) Keeping the government out of economic affairs
4) Lessening public inconvenience
5) Controlling monopoly power
6) Controlling the business cycle
7) Equalizing bargaining power
2) Advancing the civil rights of working people
3) Keeping the government out of economic affairs
4) Lessening public inconvenience
5) Controlling monopoly power
6) Controlling the business cycle
7) Equalizing bargaining power
question
Federal Mediation and Conciliation Service (FMCS)
answer
- Independent agency established by the Taft-Hartley Act of 1947.
- Assists in collective bargaining negotiations by providing conciliation and mediation services.
- Depends upon the voluntary cooperation of businesses and unions.
- Assists in collective bargaining negotiations by providing conciliation and mediation services.
- Depends upon the voluntary cooperation of businesses and unions.
question
1926 Railway Labor Act
answer
- set procedures for determining union recognition by vote of the workers
- forbade discrimination against union membership
- outlawed company unions
- required management to meet with representatives of employees to hear grievances
- set up appeals procedures for arbitration of disputes
- expanded to include airlines in 1936
- model for NLRA passed nine years later
- forbade discrimination against union membership
- outlawed company unions
- required management to meet with representatives of employees to hear grievances
- set up appeals procedures for arbitration of disputes
- expanded to include airlines in 1936
- model for NLRA passed nine years later
question
Norris-La Guardia Act (1932)
answer
1) "Yellow dog" contract made unenforceable at law
- contract where employees affirm that they are not union members and will not join a union as long as they are employed by the company.
2) Severely restricts the use of injunctions in labor disputes
- representation is a private matter of workers; not subject to intervention by the courts
- contract where employees affirm that they are not union members and will not join a union as long as they are employed by the company.
2) Severely restricts the use of injunctions in labor disputes
- representation is a private matter of workers; not subject to intervention by the courts
question
National Labor Relations Act (Wagner-Connery Act) (1935)
answer
The cornerstone of U.S. Federal labor law. The act was the first in history to give most private sector employees the right to organize into unions, to bargain collectively with employers, to define unfair labor practices by employers, and to create the NLRB.
- requires management to bargain with the union
- outlaws "Yellow dog" contracts
- requires management to bargain with the union
- outlaws "Yellow dog" contracts
question
National Labor Relations Board
answer
An independent agency of the federal government that serves to investigate unfair labor practices, determine appropriate bargaining units, certify unions that legally represent a majority of employees, and administer the provisions of the National Labor Relations Act.
question
Taft-Hartley Act (1947)
answer
- Confirms the right to refrain from union organization and collective bargaining
- Mandated only one election per year for a group of employees
- created decertification process for unrepresentative unions
- Free speech amendment increased the influence of employers on NLRB elections
- Extended the concept of unfair labor practices to unions
- Required a party intending to terminate an agreement to provide the other party with 60 days' written notice
- Outlawed closed shop & secondary boycott
- Re: closed shop: before, unions could discriminate based on race and sex
- Created FMCS
- Requires union to bargain
- Authorizes "right-to-work" laws
- special treatment for Foreman, guards, and professional employees
- president empowered to obtain injunctions in the event of a national emergency
- unions are subject to suits in federal court
- separated General Counsel functions from Board functions
- Mandated only one election per year for a group of employees
- created decertification process for unrepresentative unions
- Free speech amendment increased the influence of employers on NLRB elections
- Extended the concept of unfair labor practices to unions
- Required a party intending to terminate an agreement to provide the other party with 60 days' written notice
- Outlawed closed shop & secondary boycott
- Re: closed shop: before, unions could discriminate based on race and sex
- Created FMCS
- Requires union to bargain
- Authorizes "right-to-work" laws
- special treatment for Foreman, guards, and professional employees
- president empowered to obtain injunctions in the event of a national emergency
- unions are subject to suits in federal court
- separated General Counsel functions from Board functions
question
Employee at will
answer
Each employee has an individual contract with the employer. Both the employee or company can terminate the employment of an employee at any time for a reason or no reason.
- typical status in non-union private sector entities
- typical status in non-union private sector entities
question
Landrum-Griffin Act of 1959
answer
Sets minimum standards for democratic procedure, responsibility, and honesty in the internal affairs of unions:
**Unions heretofore were private organizations
- Rights of union members
- right to vote & engage in political activity
- prescribed procedure to raise union dues
- union election frequency
- Responsibilities of union officers
- communists and felons cannot hold union office
- union officers must exclude such persons from union office
- safeguards on the use of union funds
- must be no conflicting interests
- bond requirements
Other:
- Outlaws hot cargo agreements, except in garment and construction industries.
- unions cannot picket companies that are selling struck goods / performing operations on struck work
- economic strikers can vote in NLRB elections
- Picketing for recognition is outlawed under three circumstances
1) other union already recognized
2) within 12 months of lost election
3) no petition has been filed within 30 days
**Unions heretofore were private organizations
- Rights of union members
- right to vote & engage in political activity
- prescribed procedure to raise union dues
- union election frequency
- Responsibilities of union officers
- communists and felons cannot hold union office
- union officers must exclude such persons from union office
- safeguards on the use of union funds
- must be no conflicting interests
- bond requirements
Other:
- Outlaws hot cargo agreements, except in garment and construction industries.
- unions cannot picket companies that are selling struck goods / performing operations on struck work
- economic strikers can vote in NLRB elections
- Picketing for recognition is outlawed under three circumstances
1) other union already recognized
2) within 12 months of lost election
3) no petition has been filed within 30 days
question
Occupational Safety and Health Act (1970)
answer
- Created Occupational Safety and Health Administration
- Requires employers to inform employees of workplace hazards and to remove hazards likely to contribute to health problems or accidents.
- Workplace standards are established; enforced by inspectors.
- Requires employers to inform employees of workplace hazards and to remove hazards likely to contribute to health problems or accidents.
- Workplace standards are established; enforced by inspectors.
question
MA equivalent of NLRA
answer
MGL Chapter 150E
question
Exemptions to "At will employment"
answer
1) discrimination (laws)
2) public policy
- cannot fire employees for:
- reporting an employer to a regulator
- testifying against the employer
- filing a rebuttal (to a discipline charge)
- contesting information in personnel file
2) public policy
- cannot fire employees for:
- reporting an employer to a regulator
- testifying against the employer
- filing a rebuttal (to a discipline charge)
- contesting information in personnel file
question
MA equivalent of NLRB
answer
Department of Labor Relations
question
Loudermill Rights
answer
Non-probationary public employees, who are facing discipline, are entitled to certain due process rights:
1) notice of charges (in letter)
2) summary of evidence
3) opportunity to respond (hearing or written explanation)
4) notice of form of punishment
Discipline threshold for Loudermill to apply:
- suspension of greater than five days without pay
- demotion
- termination
1) notice of charges (in letter)
2) summary of evidence
3) opportunity to respond (hearing or written explanation)
4) notice of form of punishment
Discipline threshold for Loudermill to apply:
- suspension of greater than five days without pay
- demotion
- termination
question
Family and Medical Leave Act of 1993
answer
The FMLA entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage.
- FMLA applies to:
- public agencies, including local, State, and Federal employers, and local education agencies
- private sector employers who employ 50 or more employees for at least 20 workweeks in a year.
- FMLA eligibility:
- one year of prior employment
- have worked 1,250 hours during the 12 months prior to the start of leave
- one week waiting period
- FMLA Benefits:
- Twelve workweeks of leave in a 12-month period
- Employers can request info on the nature of the employee's illness/injury
- FMLA applies to:
- public agencies, including local, State, and Federal employers, and local education agencies
- private sector employers who employ 50 or more employees for at least 20 workweeks in a year.
- FMLA eligibility:
- one year of prior employment
- have worked 1,250 hours during the 12 months prior to the start of leave
- one week waiting period
- FMLA Benefits:
- Twelve workweeks of leave in a 12-month period
- Employers can request info on the nature of the employee's illness/injury
question
Massachusetts Family Leave Act
answer
Duration:
- Medical leave: 20 weeks (paid)
- Family leave: 12 weeks (paid)
Pay:
- paid from state trust fund (based on assessment from employee and employer)
- paid up to $1,084 per week
Eligibility:
- have earned $5,700 for the past four calendar quarters
Other:
- 6 month protection after return to work
**Covers all businesses
- Medical leave: 20 weeks (paid)
- Family leave: 12 weeks (paid)
Pay:
- paid from state trust fund (based on assessment from employee and employer)
- paid up to $1,084 per week
Eligibility:
- have earned $5,700 for the past four calendar quarters
Other:
- 6 month protection after return to work
**Covers all businesses
question
Decision bargaining
answer
Decisional bargaining refers to an employer's obligation to bargain over the actual decision at issue as opposed to the impact of that decision on bargaining-unit employees
question
Effects/Impact bargaining
answer
Effects bargaining refers to bargaining over the potential impact or effect of a particular decision on bargaining unit employees. Even if an employer has no duty to bargain over a decision (e.g. a decision to lay off employees), the employer does have a duty to bargain over the impact or effects of the decision.
question
Pattern bargaining
answer
A collective bargaining practice in which a national union strives to establish equal wages and benefits from several employers in the same industry. The union uses the negotiated contract of one company to serve as a model contract for the entire industry.
question
"Me too"
answer
Public sector union demands for equal treatment when one union receives something of value.
question
Management's priorities
answer
1) limit costs
2) maintain flexibility; clearly define their rights
2) maintain flexibility; clearly define their rights
question
Union priorities
answer
1) restrict management prerogatives
2) increase wages and benefits
2) increase wages and benefits
question
Grievance procedure
answer
1) There is a statute of limitations to file a grievance (usually 30 days)
2) Grievance is typically filed with supervisor/unit head
- later appealed to department head and then town/city manager
3) Employee may go to arbitration
- Power to appeal vested in the union; protect itself against unwarranted/weak cases
**In MA, a union can charge non-union members for grievance assistance
2) Grievance is typically filed with supervisor/unit head
- later appealed to department head and then town/city manager
3) Employee may go to arbitration
- Power to appeal vested in the union; protect itself against unwarranted/weak cases
**In MA, a union can charge non-union members for grievance assistance
question
Massachusetts Wage Act
answer
Supplements FLSA.
- 30 minute meal break required after 6 hours of work
- Discharged employees must be paid in full the day of discharge
- Violations:
- Triple damages
- Payment of attorneys fees of the employee
- no fault law?
- 30 minute meal break required after 6 hours of work
- Discharged employees must be paid in full the day of discharge
- Violations:
- Triple damages
- Payment of attorneys fees of the employee
- no fault law?
question
Sexual Harrasment
answer
Two types of Sexual Harassment:
1) quid pro quo
- rewards in exchange for sexual favors
- threats for refusing to give in to sexual demands
2) hostile environment
- verbal or physical conduct creates a work environment offensive to a reasonable person
- abusive or offensive work environment
- pattern of practices and incidents
**Harassment can occur in other protected categories such as race, religion, age, and disability.
- Federal law enforced by Employment Economic Opportunity Commission
- As a supervisor, you must report and investigate incidents of sexual harassment that are brought to your attention
- In most states, sexual harassment has to be severe and pervasive to qualify under law
- physical contact will almost always qualify as sexual harassment
1) quid pro quo
- rewards in exchange for sexual favors
- threats for refusing to give in to sexual demands
2) hostile environment
- verbal or physical conduct creates a work environment offensive to a reasonable person
- abusive or offensive work environment
- pattern of practices and incidents
**Harassment can occur in other protected categories such as race, religion, age, and disability.
- Federal law enforced by Employment Economic Opportunity Commission
- As a supervisor, you must report and investigate incidents of sexual harassment that are brought to your attention
- In most states, sexual harassment has to be severe and pervasive to qualify under law
- physical contact will almost always qualify as sexual harassment
question
Wages & Effort
answer
One of the four elements of a labor contract. Consists of:
1) pay for time worked (wage levels)
2) the effort bargain
3) premium pay (overtime, etc.)
4) pay for time not worked (vacations)
5) contingent benefits (insurance and pensions)
1) pay for time worked (wage levels)
2) the effort bargain
3) premium pay (overtime, etc.)
4) pay for time not worked (vacations)
5) contingent benefits (insurance and pensions)
question
Employees exempted from NLRA:
answer
1) agricultural workers
2) domestic servants
3) persons employed by a parent or spouse
4) persons subject to Railway Labor Act
5) Independent contractors
6) supervisors
7) Government employees
2) domestic servants
3) persons employed by a parent or spouse
4) persons subject to Railway Labor Act
5) Independent contractors
6) supervisors
7) Government employees
question
Industrial Relations System
answer
1) Inputs
- Environmental variables: the market, power, and technology
- Organizational variables: technology, etc.
2) Exchange processes that convert inputs to outputs
- Collective bargaining (organizational level)
- Legislative process (environmental level)
3) Outputs
- Collectively bargained rules (organizational level)
- Legislation (environmental level)
4) Feedback loop
- outputs impact the environmental and organizational variables and so on
- Environmental variables: the market, power, and technology
- Organizational variables: technology, etc.
2) Exchange processes that convert inputs to outputs
- Collective bargaining (organizational level)
- Legislative process (environmental level)
3) Outputs
- Collectively bargained rules (organizational level)
- Legislation (environmental level)
4) Feedback loop
- outputs impact the environmental and organizational variables and so on
question
Dunlop's three types of rules
answer
1) substantive rules that govern the workplace
- ex) state and federal laws governing health and safety (environmental)
- ex) pay for time worked (organizational)
2) rules for rule making
- ex) federal labor legislation on collective bargaining process (environmental)
- ex) union security and management rights (organizational level)
3) enforcement rules
- ex) unfair labor practices (environmental)
- ex) grievance and arbitration (organizational)
- ex) state and federal laws governing health and safety (environmental)
- ex) pay for time worked (organizational)
2) rules for rule making
- ex) federal labor legislation on collective bargaining process (environmental)
- ex) union security and management rights (organizational level)
3) enforcement rules
- ex) unfair labor practices (environmental)
- ex) grievance and arbitration (organizational)
question
Collective bargaining
answer
- Consists of interactions between unions and managers.
- Takes place within the limits of formal rules, practices, laws, and conventions.
- Purpose: regulating relations between an organization (under management) and its workers
- Effect: redistributes power, reallocates resources, rationalizes authority
- Takes place within the limits of formal rules, practices, laws, and conventions.
- Purpose: regulating relations between an organization (under management) and its workers
- Effect: redistributes power, reallocates resources, rationalizes authority