question
Value which is defined as "economic compensation" is known as:
answer
Transactional Value
question
Operations and ____________ focuses on budgets, capital allocation, cost analysis, and provision of funds.
answer
finance
question
The three elements of the business model includes
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Value proposition
Key customer
Firm's capabilities
Key customer
Firm's capabilities
question
Operations management is:
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the management of processes
question
A value proposition is defined as:
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Tangible and intangible benefits that a customer expects from a firm.
question
Characteristics of a service include the following
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Labor intensive
Consumed on delivery
High customer contact
Consumed on delivery
High customer contact
question
Cooking hamburgers over the grill and applying condiments to the bun would be considered:
answer
transformation
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If a restaurant has an input cost of $4.50 and a transformational cost of $2.00 and the selling price is $10.00. What is the economic value delivered to the restaurant?
answer
$3.50
question
Describe in your own words, describe the 3 process elements of a process. Give an example process.
answer
Input: gathering ingredients
Transformation: cooking
Output: the final food product
Transformation: cooking
Output: the final food product
question
As a key customer, Marquette's College of Business is the capable supplier, what is the value proposition of attending business classes at Marquette University?
answer
good education, degree, college experience, etc.