Theoretical knowledge is extremely important in identifying the needs of the people and organization as well as the nature of the conflicts.
My father has an appliance repair business and around 35 employees are working in our business. These employees are working in various departments such as servicing or maintenance, pickup and delivery, customer care, billing, sales etc. Moreover, people from different cultures are different nationalities are also working in our business. This paper analyses how human resource management and conflict management concepts I learned from my classes can be effectively applied in our business as well as in personal life.
“Equal opportunity employment refers to the approach of the employers to ensure the practice of being fair and impartial in the employment process”(Equal employment opportunity, 2007). In my organization, we are keen to avoid cases of any kind of employment discrimination. We normally respect merit rather than the colour of skin or gender differences while recruiting and promoting employees. At the time of recruitment of employees, we value the academic achievements, technical skills, communication abilities decision making abilities and problem solving skills of the candidates rather than the culture, race, skin colour or gender of the candidates.
“Employee benefits are all forms of consideration given by an enterprise in exchange for service rendered by employees”(Employee benefits, n.d., p.165). It can be divided into two categories. short term benefits and post- employment benefits. Wages, salaries, incentives, etc come under short term benefits whereas benefits given at the time of retirement or after the retirement are labeled as post-employment benefits. We have arranged a contributory pension plan for all the employees working in our organization.