Learning Objectives
After studying this chapter, you should be able to:
2-1 Describe the two major forms of workplace diversity.
2-2 Demonstrate how workplace discrimination undermines organizational effectiveness.
2-3 Describe how the key biographical characteristics are relevant to OB.
2-4 Explain how other differentiating characteristics factor into OB.
2-5 Demonstrate the relevance of intellectual and physical abilities to OB.
2-6 Describe how organizations manage diversity effectively.
Questions for review
2-1 What are the two major forms of workplace diversity?
2-2 How does workplace discrimination undermine organizational effectiveness?
2-3 How are the key biographical characteristics relevant to OB?
2-4 How do other differentiating characteristics factor into OB?
2-5 What are the relevant points of intellectual and physical abilities to organizational behavior?
2-6 How can organizations manage diversity effectively?
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