250- 400 words, APA 7 format, in-text citation, Use at least two (2) scholarly references to substantiate your work. Please write in the present tense. Please provide a copy of all references used.
Assignment Description
Discuss the following points regarding the total quality management concept:
- Discuss personal experience in regard to quality improvement programs.
If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.
If news reports are used, references and in-text citations must be provided. - What has led to the more comprehensive strategic view about total quality management?
- What impact did the quality improvement program have on the company or organization? Please provide specific examples demonstrating the impact.
- Why do some quality initiatives fail?
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