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Cross Cultural Business Issues Task brief & rubrics
Assignment
According to Livermore (2010) around “90 percent of leading executives from 68 countries named cross-cultural leadership as the top management challenge for the next century.” Analyse why so many executives feel this to be true and how culture affects the way people communicate in business referring to research by Hofstede and Trompenaars and discussing at least three of the following areas:
Negotiations
Meetings
Decision making
Leadership
Recruitment
Socialising
Provide evidence, analysis and reasoning in your answer.
Formalities:
· Wordcount: 1000-1200
· Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
· Font: Arial 12 pts.
· Text alignment: Justified.
· The in-text References and the Bibliography have to be in Harvard’s citation style.
Weight: This task is a 60% of your total grade for this subject.
It assesses the following learning outcomes:
· Understanding of cross-cultural factors in communication in business
· Ability to evaluate the effect on culture on working practices
Rubrics
Learning Descriptors
Fail Below 60%
Marginal Fail 60-69%
Fair 70-79 %
Good 80-89%
Exceptional 90-100%
Content
KNOWLEDGE &
UNDERSTANDING
20 %
Content is unclear, inaccurate and/or incomplete. Brief and irrelevant. Descriptive. Only personal views offered. Unsubstantiated and does not support the purpose, argument or goals of the project. Reader gains no insight through the content of the project.
Limited content that does not really support the purpose of the report. Very poor coverage.
Displays only rudimentary knowledge of the content area. Reader gains few if any insights
Presents some information that adequately supports the central purpose, arguments, goals, or research questions of the project. Although parts missing, it demonstrates a level of partially proficient knowledge of the content area. Reader gains some insights.
Presents clear and appropriate information that adequately supports the central purpose, arguments, goals or research questions of the project. Demonstrates satisfactory knowledge of the content area. Reader gains proficient insights.
Presents balanced, significant and valid information that clearly and convincingly supports the central purpose, arguments, research questions or goals of the project. Demonstrates indepth and specialised knowledge of the content area. The reader gains important insights
Style & Tone
COMMUNICATION
20 %
Writing is poor, unclear and unengaging, and the reader finds it difficult to read and maintain interest. Tone is not professional or suitable for an academic research project. A reorganization and rewrite is needed.
Writing is unengaging and reader finds it difficult to maintain interest. Tone is not consistently professional or suitable for an academic research project. Work needed on academic writing style.
Writing is usually engaging and keeps the reader’s attention. Tone is generally appropriate for an academic research project, although a clearer and more professional style and tone is needed.
Writing style and tone is generally good and sustains interest throughout. Tone is professional and appropriate for an academic research project.
Writing is compelling and sustains interest throughout. Tone is consistently professional and appropriate for an academic research project.
Use of References
COMMUNICATION
20 %
Little or no evidence of reference sources in the report. Content not supported and based on unsubstantiated views.
Research project exhibits no formatting, or frequent and significant errors in Harvard formatting.
Most references are from sources that are not peer- reviewed or professional, and have uncertain reliability. Few if any appropriate citations are provided. Reader doubts the validity of much of the material.
There are too many errors in the Harvard formatting to be acceptable as a partially proficient piece.
Professionally legitimate references are generally used. Fair citations are presented in most cases. Some of the information/content/evidence comes from sources that are reliable, but more academic sources needed to be convincing.
Harvard formatting is employed in the research project with minor errors. A review and rework of format and style of referencing in text and in the bibliography is needed.
Professionally and academically legitimate references are used. Clear and accurate citations are presented in most cases. The majority of the information/content/evidenc e comes from sources that are reliable.
Harvard formatting is used accurately and consistently throughout the research project, although some issues are apparent as the reader is unable to find sources.
Presents compelling evidence from professionally and academically legitimate sources. Attribution is clear and accurate. References are 75% from primarily peerreviewed professional journals or other approved sources.
Harvard formatting is used accurately and consistently throughout the research project. Accurate hyperlinks are included where required, making it easy for readers to review sources.
Research problem, concept or idea is not clearly articulated,
Research problem, concept or idea is not clearly
Adequately identifies and describes (or sketches out)
Formulates a clear description of the research
Effectively formulates a clear description of the research
Analytical / Critical
Thinking Skills
CRITICAL THINKING
20 %
or its component elements are not identified or described. Research information is poorly organized, categorized and/or not examined; research information is often inaccurate or incomplete. Presents little if any analysis or interpretation; inaccurately and/or inappropriately applies research methods, techniques, models, frameworks and/or theories to the analysis. Presents few solutions or conclusions; solutions or conclusions are often not well supported, are inaccurate and/or inconsistent, and are presented in a vague or rudimentary manner.
articulated at times and confusing. Research information is badly organized, categorized, and/or only superficially examined; research information is often incomplete. Presents limited analysis or interpretation; inaccurately and/or inappropriately applies research methods, techniques, models, frameworks and/or theories to the analysis. Presents some solutions or conclusions but they are often not well supported, or logical.
the research problem, concept or idea and its components. Gathers and examines information relating to the research problem, concept or idea; presents and appraises research information with some minor inconsistencies, irrelevancies or omissions. Generally applies appropriate research methods, techniques, models, frameworks and/or theories although with inaccuracies. Outlines solutions or conclusions that are somewhat logical and consistent with the analysis and evidence; identifies and/or lists solutions or conclusions although not always clearly.
problem, concept or idea, and specifies major elements to be examined. Selects information appropriate to addressing the research problem, concept or idea; accurately and appropriately analyses and interprets relevant research information. Effectively applies appropriate research methods, techniques, models, frameworks and/or theories in developing and justifying multiple solutions or conclusions; solutions or conclusions are coherent, well supported and complete.
problem, concept or idea, and specifies major elements to be examined. Selects and prioritizes information appropriate to addressing the research problem, concept, or idea; accurately and appropriately analyzes and interprets relevant research information. Precisely and effectively applies appropriate research methods, employs advanced skills to conduct research. Uses techniques, models, frameworks and/or theories in developing and justifying multiple solutions or conclusions; solutions or conclusions are insightful, coherent, well supported, logically consistent and complete. Displays a mastery of complex and specialized areas.
Integration Skills
APPLICATION &
EVALUATION
20 %
Shows little ability to employ theory and practice across the functional areas of business in the assessment of issues relating to the research problem, concept, or idea. Does not recognize or correctly identify crossfunctional organizational issues relevant to the research problem, concept or idea. Does not adequately evaluate the research problem, concept or idea in light of relevant principles, theories and practices across the business functional areas.
Shows some ability to employ theory and practice across the functional areas of business in the assessment of issues relating to the research problem, concept or idea. Recognizes organizational issues relevant to the research problem, concept or idea but does not show understanding. Does not adequately evaluate the research problem, concept or idea in light of relevant principles, theories and practices across the business functional areas. Some solutions offered but difficult
Exhibits application of principles, theories and practices across the functional areas of business to the analysis of the research problem, concept or idea. With some exceptions, outlines and describes (or sketches out) some cross- functional organizational issues that are relevant to the research problem, concept or idea. Adequately identifies and describes (or summarizes) solutions, recommendations for action, or conclusions that are, for the most part,
Demonstrates an ability to integrate and apply principles, theories and practices across the functional areas of business to the analysis of the research problem, concept or idea.
Identifies, examines and critically evaluates important cross- functional organizational issues associated with the research problem, concept or idea. Clearly justifies solutions, recommendations for action, or conclusions based on analytics and an insightful
Demonstrates welldeveloped ability to integrate and apply principles, theories and practices across the functional areas of business to the analysis of the research problem, concept
or idea. Effectively identifies, examines and critically evaluates important crossfunctional organizational issues associated with the research problem, concept, or idea. Clearly and effectively justifies solutions, recommendations for action, or conclusions based
Few if any solutions, recommendations for action, or conclusions are presented, and/or they are not appropriately justified or supported.
to understand.
Recommendations for action, or conclusions are presented, but they are often not well supported, or logical.
appropriate, but which need to be more aligned with principles and concepts in the functional areas of business.
synthesis of crossdisciplinary principles and concepts in the functional areas of business.
on strong analytics and an insightful synthesis of crossdisciplinary principles and concepts in the functional areas of business. Can link thinking across disciplines and contexts.