HOMEWORK

Sustainability in all sectors is a growing movement embraced by manufacturers globally. Productivity Trends in manufacturing have changed over the years.

Case 1 Resources

Carbon-neutral manufacturing is possible: here’s how

 (2022) 

8 innovations in advanced manufacturing that support enhanced ESG reporting

 (2022) 

Global lighthouses are revolutionizing the world of sustainable manufacturing – but what exactly are they?

 (2021)

Productivity vs Efficiency in Manufacturing: What’s the Difference in 2022?

 (2021) 

Building a more competitive US manufacturing sector

 (2021) 

Manufacturing reimagined: from improved productivity to profitable growth

 (2021)

5 Considerations for Sustainable Manufacturing Excellence

 (2021)

Case Assignment

Manufacturing Research and Analysis 

Download the following spreadsheet for your Case 1 Assignment: DATA AND SCENARIOS.

Productivity

· Research manufacturing productivity. Provide a general definition based on the research. 

· Research and discuss three trends in productivity. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.

Consumer Good Application

The course spreadsheet located below contains an Assigned Consumer Good and a link to the Federal Reserve website which lists six months of seasonally adjusted 

Industrial Production and Capacity Utilization

 data. Fill in the table.

Add Month

Add Month

Add Month

Add Month

Add Month

Provide a brief written description of the table. Describe overall industrial production and that of the assigned consumer good during the six months and the industries’ relative contributions to overall IP growth in the following year.

Research the assigned consumer good from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.

Industrial/Business Good Application

The course spreadsheet located below contains an Assigned Industrial/Business Good and a link to the Federal Reserve website which lists six months of seasonally adjusted 

Industrial Production and Capacity Utilization

 data. Fill in the table.

Industrial Production and Capacity Utilization – G.17

Board of Governors of the Federal Reserve System

Product

*IP

Proportion

Add Month

Add Month

Add Month

Add Month

Add Month

Add Month

Total Index

Provide a brief written description of the table. Describe overall industrial production and that of the assigned Industrial/Business good during the six months and the industries’ relative contributions to overall IP growth in the following year.

Research the assigned Industrial/Business good from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.

Sustainability

· Research sustainability in manufacturing. Provide a general definition based on the research. 

· Research and discuss three trends in manufacturing sustainability. Use applications in the two industries represented by the assigned goods. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.

No quotations are permitted in this paper. Since you are engaging in research, 

cite

 and 

reference the sources in APA format

.  NOTE: failure to use research with accompanying 

citations

 to support content will result in reduced scoring “Level 2-Developing” across the grading rubric.  This is a professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.

—————————————————————————————————————————————
This is the 

Data and Scenarios

 file that will be used for class. Download. Select the corresponding worksheet to access information and data for the specific assignment.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.

If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a different set of numbers, products, companies, or scenarios.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

Assignment Expectations

Use the APA-formatted template (

OPM300 Case1

) to create your submission.

· The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

Your submission will include:

· Trident University International’s cover page

· A paper with APA citations (2- to 3-sentence introduction, 3 1/2-page body, 2- to 3-sentence conclusion)

· The reference list page in APA format

1

3

OPM300 Case 1

OPM300 Case 1

Your Name

Trident University International

OPM300 Introduction to Operations Management

Due Date

OPM300 Case 1

Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).

No quotations are permitted in this paper. Since you are engaging in research, be sure to

cite

and

reference the sources in APA format

. NOTE: failure to use research with accompanying

citations

to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.

If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a
different set of numbers, products, companies, or scenarios.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

Productivity

Research manufacturing productivity. Provide a general definition based on the research. Research and discuss three trends in productivity. (Research Support Required- look for articles no more than 3 years old) This section must be 1 page in length.

Consumer Good Application

The course spreadsheet located below contains an

Assigned

Consumer Good
and a link to the Federal Reserve website which lists six months of seasonally adjusted

Industrial Production and Capacity Utilization

data. Fill in the table.

Table 1

Industrial Production and Capacity Utilization

Board of Governors of the Federal Reserve System

Add Month

Add Month

Add Month

Add Month

Add Month

Provide a brief written description of the table. Describe overall industrial production and that of the

assigned consumer good
during the six months and the industries’ relative contributions to overall IP growth in the following year.

Industrial/Business Good Application

The course spreadsheet located below contains an

Assigned

Industrial/Business Good
and a link to the Federal Reserve website which lists six months of seasonally adjusted

Industrial Production and Capacity Utilization data. Fill in the table.

Table 2

Industrial Production and Capacity Utilization

Product

*IP

Proportion

Add Month

Add Month

Add Month

Add Month

Add Month

Add Month

Total Index

* IP proportion data

– estimates of the industries’ relative contributions to overall IP growth in the following year.

Provide a brief written description of the table. Describe overall industrial production and that of the

assigned Industrial/Business good
during the six months and the industries’ relative contributions to overall IP growth in the following year.

Research the

assigned Industrial/Business good
from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.

Sustainability

Research sustainability in manufacturing. Provide a general definition based on the research.

Research and discuss three trends in manufacturing sustainability. Use applications in the two industries represented by the assigned goods. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.

Conclusion

Add some concluding remarks: 2 to 3-sentence conclusion.

References

Below are some basic rules to follow when creating a reference list:

· Begin your reference list on a new page.

· The word References should be centered and bold at the top of the page.

· Double-space your reference list.

· For each author, list the last name first followed by the initials for their first and middle names.

·
Arrange your reference list alphabetically by the last name of the author.

· Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”

APA has a handout

for the most common types of references.

image1

Initial post occurs in a timely manner, within the first 6 days of the module start, allowing ample time for classmates to respond and engage.

The initial post demonstrates a clear reflection and understanding of all aspects of the discussion question(s); Use of factual, relevant information and
 development of
 the concepts are fully evident. All questions in the prompt are completely addressed. The post is at least 150+ words in length.

There were at least two 
substantive replies to peers.  Overall, the replies demonstrated analysis of others’ posts, extended meaningful discussions by building on previous posts, and offered alternative perspectives. Each reply was 100+ words.

1

3

OPM300 SLP 1

OPM300 SLP 1

Your Name

Trident University International

OPM300 Introduction to Operations Management

Due Date

OPM300 SLP 1

Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).

No quotations are permitted in this paper. Since you are engaging in research, be sure to

cite

and

reference the sources in APA format

. NOTE: failure to use research with accompanying

citations

to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.

If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a
different set of numbers, products, companies, or scenarios.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

Service Productivity

The course spreadsheet located in Case 1 contains an

assigned service industry
that will be the focus of this SLP.

Using data from

Recent labor productivity, unit labor costs, and related data

, complete the table.

Table 1

Add Assigned Service Industry

Recent labor productivity, unit labor costs, and related data

After adding data to the table based on the

assigned service industry,
provide a brief written description of the table’s contents.

Using this BLS data link below (plus the specified tables) and other resources, research the

assigned service industry
from a productivity standpoint.

Average annual percent change in productivity

· 1-year change in productivity

· Average annual percentage change in productivity

· Percentage change in productivity by select periods (2 most recent)

Describe what was happening in the

assigned service industry
during the reporting period. Find a balance between explanations, data and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.

Effects of the Pandemic on Service Productivity

Continue working with the

assigned service industry
, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 2 years old). This section must be 1 page in length.

Conclusion

Add some concluding remarks: 2 to 3-sentence conclusion.

References

Below are some basic rules to follow when creating a reference list:

· Begin your reference list on a new page.

· The word References should be centered and bold at the top of the page.

· Double-space your reference list.

· For each author, list the last name first followed by the initials for their first and middle names.

·
Arrange your reference list alphabetically by the last name of the author.

· Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”

APA has a handout

for the most common types of references.

image1

Module 1 – SLP

SUSTAINABLE MANUFACTURING AND SERVICE

 

Focus on Optimizing Service Productivity 

A labor force that worked on-site for decades shifted to remote during the pandemic and lockdowns. Industries and companies had mixed success with the work-from-home model. As the variants are winding down, some organizations are bringing back workers while others opted to permanently move to off-site employment. In many cases, the steady or improved worker productivity left the door open for staff to work from anywhere in the world. Let’s look at service productivity over time and the effects of COVID-19. 

Session Long Project 1 Resources

Productivity In A Service Economy

 (2022) 

Why Hasn’t Technology Lead to More Productivity Improvement?

 (2022)

Productivity Gains Will Outlast the Pandemic

 (2022)

The Rise Of Productivity As A Service In The Coworking Model 

(2021)

Impacts of the COVID-19 pandemic on productivity growth in Canada

 (2021)

SLP

Service Productivity

Use the 
DATA AND SCENARIOS file for this assignment. 

The course spreadsheet located in Case 1 contains an assigned service industry that will be the focus of this SLP. 

Using data from 

recent labor productivity, unit labor costs, and related data

, complete the table.

Recent labor productivity, unit labor costs, and related data

 

 

 

 

 

 

Add Assigned Service Industry
							Employment (thousands)
Percent change: INSERT YEARS	Labor productivity
Unit labor costs
Output
Hours worked
Labor compensation
Source: U.S. Bureau of Labor Statistics

After adding data to the table based on the assigned service industry, provide a brief written description of the table’s contents. 

Using the BLS data link below (plus the specified tables) and other resources, research the assigned service industry from a productivity standpoint.

Average annual percent change in productivity

· 1-year change in productivity

· Average annual percentage change in productivity

· Percentage change in productivity by select periods (2 most recent)

Describe what was happening in the assigned service industry during the reporting period. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.

Effects of the Pandemic on Service Productivity

Continue working with the assigned service industry, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.

No quotations are permitted in this paper. Since you are engaging in research, 

cite

 and 

reference the sources in APA format

.  NOTE: failure to use research with accompanying 

citations

 to support content will result in reduced scoring “Level 2-Developing” across the grading rubric.  This is a professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. 

SLP Assignment Expectations

Use the template (

OPM300 SLP1

) to create your submission.

· The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

Your submission will include:

· Trident University International’s cover page

· A paper with APA citations (2- to 3-sentence introduction, 2 ½ -page body, 2- to 3-sentence conclusion)

· The reference list page in APA format

Table of Contents

 

Module 1: Sustainable Manufacturing and Service

 

Discussion: Dysfunctional Operations

Discussion: Dysfunctional Operations
 

Previous 

Next 

Service Snafus

Almost everyone has had a less-than-desirable service experience: at a restaurant, healthcare setting, during the purchase process, a delivery gone wrong, or when reaching out by phone, in person, online, chat, or texting for help. When we receive bad service, it is because something went wrong in the operation. Is it a process issue, a people problem, or both?

Module 1 Discussion Week 1 Resources

A Hot Startup Market Demands You Prioritize Customer Experience

 (2022) 

Contact Centre Operations: Keep it Simple, Keep it Human

 (2022) 

From speech to insights: The value of the human voice

 (2022)

Poor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff

 (2021) 

Customer Service Is Not All About Problem Resolution

 (2021)

Service Operations Manager: Who They Are, What They Do, & How Much They Make

 (2021) 

Manufacturing versus Service Operations

 (2021) 

Week 1 Discussion Post

Before making improvements in service operations, companies need to understand what is working and what is not. 

· Share a bad customer service experience.

· Provide research to support techniques or processes that can be used by the company to improve this aspect of its service operation. (Research Support Required – look for articles no more than 3 years old).

This post should be 1-2 paragraphs in length (at least 100 words). Since you are engaging in research, 

cite

 in the body of the post and 

add a reference list in APA format

. NOTE: failure to use research with 

accompanying in-text citations

 to support content will result in reduced scoring “Level 2-Developing” on the grading rubric.

Week 1 Interactive Response to Classmate

Select a classmate’s post and share your opinion about why you think the mistake happened. Be sure to explain why you arrived at this conclusion.

The reply should be one paragraph in length (or about 50 words) and must be substantive. Do not simply say “I agree” or “That is great.” Specify why and be detailed in your explanation. You may use research in your response, but it is not required.

Week 2 Discussion Post

Manufacturing Messes

The COVID-19 pandemic ushered in uncertainty for manufacturers. Scarce materials, an unsteady workforce, and spiraling costs left factories and plants empty or functioning at partial capacity. Some businesses got creative while others closed permanently.

Module 1 Discussion Week 2 Resources

Manufacturing ends 2021 with sequential decline but still on a growth track in 2022

 (2022) 

Manufacturing CEOs Focusing on Supply Chain Issues

 (2022)  

What lies ahead for the manufacturing & supply chain sectors

 (2022)

Operations Managers: Rising to the Challenges of 2021

 (2021)

Research issues faced by manufacturers since the pandemic began. Select one problem and share how a company overcame it or was hindered by it. (Research Support Required – look for articles between 2020 to the present).

This post should be 1-2 paragraphs in length (at least 100 words). Since you are engaging in research, 
cite in the body of the post and 
add a reference list in APA format. NOTE: failure to use research with 
accompanying in-text citations to support content will result in reduced scoring “Level 2-Developing” on the grading rubric.

Week 2 Interactive Response to Classmate

Select a classmate’s post and share your opinion on the scenario. Critique how it was handled by the company.

Each reply should be one paragraph in length (or about 50 words) and must be substantive. Do not simply say “I agree” or “That is great.” Specify why and be detailed in your explanation. You may use research in your response, but it is not required.

In your own words, respond to the discussion and comments of classmates.  Grades will be based on effectual, concise, and interactive feedback.  The excessive use of quotes will directly impact performance since this indicates a lack of comprehension and shows that you may not have mastered the concepts. 

Why a discussion post and reply each week? Planning and time management are invaluable skills for business professionals who juggle jobs, personal lives, and other endeavors. Coming to terms with balancing priorities in an academic setting is a transferable skill to the workplace.  Making optimum decisions about scheduling can help you excel along the career path. 

OPM300 2JAN23 FT

Select the corresponding worksheet to access information and data for the specific assignment.

**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your academic record. In certain circumstances, you may be awarded an F for the course.
If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a different set of numbers or a different industry.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********

Case1

Consumer Goods Industrial/Business Goods Residential Utilities (energy) Business vehicles SOURCE OF DATA:

https://www.federalreserve.gov/releases/g17/current/table1e_sup.htm

https://www.federalreserve.gov/releases/g17/current/table1e_sup.htm

SLP1

Service Industry Warehousing and Storage

SOURCE OF DATA:

https://www.bls.gov/charts/productivity-service-providing-industries/long-term-percent-change-in-productivity.htm

https://www.bls.gov/charts/productivity-service-providing-industries/long-term-percent-change-in-productivity.htm

Case2

Pandemic Success	Filed Bankruptcy
Zoom	Hertz

SLP2

Industry Hiring in Pandemic	Industry Layoffs due to Pandemic
Commercial Truck Drivers	Hospitality – Restaurants/hotels)

Case3

	Company
Cadbury

SLP3

Company

VE Commercial Vehicles Ltd.

Module 1

Required Reading

Case 1 Resources

Carbon-neutral manufacturing is possible: here’s how

 (2022) 

8 innovations in advanced manufacturing that support enhanced ESG reporting

 (2022) 

Global lighthouses are revolutionizing the world of sustainable manufacturing – but what exactly are they?

 (2021)

Productivity vs Efficiency in Manufacturing: What’s the Difference in 2022?

 (2021) 

Building a more competitive US manufacturing sector

 (2021) 

Manufacturing reimagined: from improved productivity to profitable growth

 (2021)

5 Considerations for Sustainable Manufacturing Excellence

 (2021)

Session Long Project 1 Resources

Productivity In A Service Economy

 (2022) 

Why Hasn’t Technology Lead to More Productivity Improvement?

 (2022)

Productivity Gains Will Outlast the Pandemic

 (2022)

The Rise Of Productivity As A Service In The Coworking Model 

(2021)

Impacts of the COVID-19 pandemic on productivity growth in Canada

 (2021)

Module 1 Discussion Week 1 Resources

A Hot Startup Market Demands You Prioritize Customer Experience

 (2022) 

Contact Centre Operations: Keep it Simple, Keep it Human

 (2022) 

From speech to insights: The value of the human voice

 (2022)

Poor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff

 (2021) 

Customer Service Is Not All About Problem Resolution

 (2021)

Service Operations Manager: Who They Are, What They Do, & How Much They Make

 (2021) 

Manufacturing versus Service Operations

 (2021) 

Module 1 Discussion Week 2 Resources

Manufacturing ends 2021 with sequential decline but still on a growth track in 2022

 (2022) 

Manufacturing CEOs Focusing on Supply Chain Issues

 (2022)  

What lies ahead for the manufacturing & supply chain sectors

 (2022)

Operations Managers: Rising to the Challenges of 2021

 (2021)

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