Overview
Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.
Instructions
Prepare a 10–12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:
- Develop a professional slide presentation with speaker notes.Include a cover slide and a slide with references.
- Examine HR’s role in conflict management and resolution.
- Identify the process that managers and employees should follow to contact HR for cases involving conflict.
- Evaluate three strategies that HR will use to resolve issues involving conflict.
- Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.
When complete, your training program should include:
- 10-12 slides, excluding the cover slide and references.
- Speaker notes for each slide, explaining your strategy and choices.
- The specific course learning outcome associated with this assignment is:Develop a training program to address the role of human resources in conflict management and resolution within health care settings.
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