4.10 Identify an individual you would call a business leader. Search the Web for information on this individual. What pieces of information cause you to consider this individual a leader?
4.11 Go to the Web site www.debian.org/devel/leader and evaluate the role of the project leader in the Debian Project. What is it about the duties and background of the project leader that lets us view him as this project’s leader?
4.12 Knut Yrvin functions as the team leader for an initiative to replace proprietary operating systems with Linux-based technology in schools in Norway (the project is named “Skolelinux”). Read his interview at http://lwn.net/ Articles/47510/. What clues do you find in this interview
regarding his view of the job of project leader and how he leads projects?
4.13 Project champions can dramatically improve the chances of project success, but they can also have some negative effects. For example, projects championed by a well-known organizational member are very difficult to kill, even when they are failing badly. Read the article on blind faith posted at www.computerworld.com/s/article/78274/Blind_ Faith?taxonomyId=073. What does the article suggest are some of the pitfalls in excessive championing by highly placed members of an organization?
4.14 Search the Web using the key words “construction project corruption.” The link: https://www.weforum.org/ agenda/2016/02/why-is-the-construction-industry-socorrupt-and-what-can-we-do-about-it/ identifies several reasons why the construction industry is particularly prone
to corruption. Choose a project setting and apply as many of these reasons as you can to that project. Identify the ways that corrupt practices can adversely affect that project.
PMP CERTIFICATION SAMPLE QUESTIONS
4.15 The project manager spends a great deal of her time communicating with project stakeholders. Which of the following represent an example of a stakeholder group for her project?
a. Top management
b. Customers
c. Project team members
d. Functional group heads
e. All are project stakeholders
4.16 Effective leadership involves all the following, except:
a. Managing oneself through personal time management, stress management, and other activities
b. Managing team members through motivation, delegation, supervision, and team building
c. Maintaining tight control of all project resources and providing information to team members only as needed
d. Employing and utilizing project champions where they can benefit the project
4.17 A project manager is meeting with his team for the first time and wants to create an environment in which relationships develop positively. Which of the following guidelines should he consider employing to create an effective partnership with his team?
a. The right to say no
b. Joint accountability
c. Exchange of purpose
d. Absolute honesty
e. All are necessary to create a partnership
4.18 Joan is very motivated to create a positive project experience for all her team members and is reflecting on some of the approaches she can take to employ leadership, as opposed to simply managing the process. Which of the following is an example of a leadership practice she can use?
a. Focus on plans and budgets
b. Seek to maintain the status quo and promote order
c. Energize people to overcome obstacles and show personal initiative
d. Maintain a short-term time frame and avoid unnecessary risks
4.19 Frank has been learning about the effect of emotional intelligence on his ability to lead his project effectively. Which of the following is not an example of the kind of emotional intelligence that can help him perform better?
a. Self-awareness and self-regulation
b. Motivation
c. Social skills
d. Results orientation (work to get the job done)
4.20 What is the PRIMARY objective of the project manager?
a. To follow PMI’s processes and get certified
b. To amaze the customer c. To deliver maximum value to the organization
d. To deliver the agreed-upon scope of the project within the time and budget constraints
4.21 The best way you can help your project as its leader is to:
a. Manage an open and active communication network among all key stakeholders
b. Present your team with a clear vision of the critical nature of the project and your goals for it
c. Develop motivational techniques that match the needs of each of your team members
d. All of these are critical leadership skills that should be used
4.22 What is the most important function the project manager serves?
a. Communicating
b. Staffing
c. Motivating
d. Rewarding
4.23 An emotional intelligence trait that is critical to effective leadership is:
a. Gate-keeping
b. Empathy
c. Conflict avoidance
d. Team member awareness
4.24 Sarah is a senior manager who, although not part of the project team, has worked actively with members of a critical project, helping them acquire additional resources, coordinating their activities with other senior executives from different departments, and at times serving as an emotional cheerleader to keep the energy and enthusiasm high among the team. What would Sarah’s role on the project be considered?
a. Project manager
b. Chief Executive Officer
c. Champion
d. None of these are her role
Answers
4.15. e—Remember that stakeholders are defined as any group, either internal or external, that can affect the performance of the project.
4.16. c—Leadership requires allowing workers to have flexibility, providing them with all relevant information, and communicating project status and other pertinent information.
4.17. e—All of these are necessary characteristics in promoting partnership between the project manager and the team.
4.18. c—Energizing people to overcome obstacles is a critical component of leadership, as opposed to a philosophy of management.
4.19. d—Although results orientation can be a useful element in a project leader’s skill set, it is not an example of emotional intelligence, which is often manifested through relationship building with others.
4.20. d—your job as project manager is to complete the project scope within the constraints of time and budget.
4.21. d—the leadership behaviors of the vision development, communication, and motivation are all critical to effective project team management.
4.22. a—communicating is the most important function because research suggests that project managers spend 90% of their time communicating.
4.23. b—empathy is a critical trait of emotional intelligence.
4.24. c—Sarah would be considered a project champion.
Notes
1. Laufer, A., Hoffman, E.J., Russell, J.S., Cameron, W.S., (2015). “What successful project managers do,” MIT Sloan Management Review, 56 (3), 43–51; Watzin, J., “Response #2,” in “WIRE Case Study,” NASA Academy of Program and Project Leadership, p. 12 Jet Propulsion Laboratory, (2014). “Mars exploration program director named,” Nov. 21, retrieved at: http://www.jpl.nasa.gov/news/news.
php?feature=4387; Stump, D., (2016). “NASA Makes Little Progress on Mars Missions Beyond 2020 Rover, Orbiter; Jim Watzin Comments,” ExecutiveGov, Oct 10, retrieved at: https://www.executivegov.com/2016/10/nasa-makeslittle-progress-on-mars-missions-beyond-2020-roverorbiter-jim-watzin-comments/; Foust, J., (2016). “NASA plans for Mars missions beyond 2020 remain uncertain,” Space News, Oct 7, retrieved at: http://spacenews.com/ nasa-plans-for-mars-missions-beyond-2020-remain-uncertain/; Watzin, J., (2001). “Observations from over a decade
of experience in developing faster, better, cheaper missions for the NASA small explorer program,” Acta Astronautica, 48, 853–858.
2. Kim, W. C., and Mauborgne, R. A. (1992, July–August). “Parables of leadership,” Harvard Business Review, p. 123.
3. Posner, B. Z. (1987). “What it takes to be a good project manager,” Project Management Journal, 18(1): 51–54; Pinto, J. K., Thoms, P., Trailer, J., Palmer, T., and Govekar, M. (1998). Project Leadership: From Theory to Practice. Newtown Square, PA: Project Management Institute; Slevin,
D. P., and Pinto, J. K. (1988). “Leadership, motivation, and the project manager,” in Cleland, D. I., and King, W. R. (Eds.), Project Management Handbook, 2nd ed. New York: Van Nostrand Reinhold, pp. 739–70; Geoghegan, L., and Dulewicz, V. (2008). “Do project managers’ competencies
contribute to project success?” Project Management Journal, 39(4): 58–67.
4. Pinto, J. K., and Kharbanda, O. P. (1997). Successful Project Managers. New York: Van Nostrand Reinhold.
5. Block, P. (1993). Stewardship: Choosing Service over Self-Interest. San Francisco, CA: Berrett Koehler Publishers.
6. Verma, V. K. (1996). Human Resource Skills for the Project Manager. Newtown Square, PA: Project Management Institute.
7. Yukl, G. (2002). Leadership in Organizations, 5th ed. Upper Saddle River, NJ: Prentice Hall; Daft, R. L. (1999). Leadership Theory and Practice. Orlando, FL: Harcourt; Kouzes, J. M., and Posner, B. Z. (1995). The Leadership Challenge. San Francisco, CA: Jossey-Bass.
8. Yukl, G. (2002). Leadership in Organizations, 5th ed. Upper Saddle River, NJ: Prentice Hall.
9. Slevin, D. P. (1989). The Whole Manager. New York: AMACOM.
10. Zimmerer, T. W., and Yasin, M. M. (1998). “A leadership profile of American project managers,” Project Management Journal, 29(1): 31–38.
11. Goleman, D. (1998). “What makes a leader?” Harvard Business Review, 76(6): 92–102; Clarke, N. (2010). “Emotional intelligence and its relationship to transformational leadership and key project manager competences,” Project Management Journal, 41(2): 5–20.
12. Kouzes, J. M., and Posner, B. Z. (1995). The Leadership Challenge. San Francisco, CA: Jossey-Bass.
13. Pettersen, N. (1991). “What do we know about the effective project manager?” International Journal of Project Management, 9: 99–104. See also Javidan, M., and Dastmachian, A. (1993). “Assessing senior executives: The impact of context on their roles,” Journal of Applied Behavioral Science, 29, 328–42; DiMarco, N., Goodson, J. R., and Houser, H. F. (1989). “Situational leadership in the project/matrix environment,” Project Management Journal, 20(1): 11–18; Müller, R., and Turner, J. R. (2007). “Matching the project manager’s leadership style to project type,” International
Journal of Project Management, 25: 21–32; Turner, J. R., and Müller, R. (2005). “The project manager’s leadership style as a success factor on projects: A literature review,” Project Management Journal, 36(2): 49–61.
14. Einsiedel, A. A. (1987). “Profile of effective project managers,” Project Management Journal, 18(5): 51–56.
15. Medcof, J. W., Hauschildt, J., and Keim, G. (2000). “Realistic criteria for project manager selection and development,” Project Management Journal, 31(3): 23–32.
16. Hansford, M. (2014, February 18). “Daring to be different: Sir John Armitt,” New Civil Engineer; Reina, P. (2013, January 28). “Sir John Armitt: Delivering the London Olympics Complex on Time, Under Budget, and Safely,” Engineering News-Record. http://enr.construction.com/ people/awards/2013/0128-london-olympics-deliveredon-time-under-budget-safely.asp; Osborne, A. (2013, September 5). “Take warring politicians out of infrastructure planning, says Olympics chief John Armitt,” The Telegraph. www.telegraph.co.uk/finance/economics/10287504/ Take-warring-politicians-out-of-infrastructure-planningsays-Olympics-chief-John-Armitt.html; Engineering and
Physical Sciences Research Council. (2012, July 2). “EPSRC congratulates Sir John Armitt on inaugural major projects award.” www.epsrc.ac.uk/newsevents/news/2012/ Pages/armittaward.aspx; Bose, M. (2012, February 7). “Sir John Armitt: We’ve made a magical place in London for the next 100 years.” www.mihirbose.com/index.php/ sir-john-armitt-weve-made-a-magical-place-in-londonfor-the-next-100-years/
17. Schon, D. A. (1967). Technology and Change. New York: Delacorte; Maidique, M. A. (1980, Winter). “Entrepreneurs, champions, and technological innovation,” Sloan Management Review, 21: 59–76.
18. Peters, T. A. (1985, May 13). “A passion for excellence,” Fortune, pp. 47–50.
19. Meredith, J. A. (1986). “Strategic planning for factory automation by the championing process,” IEEE Transactions on Engineering Management, EM-33(4): 229–32; Pinto, J. K., and Slevin, D. P. (1988). “The project champion: Key to implementation success,” Project Management Journal,
20(4): 15–20; Bryde, D. (2008). “Perceptions of the impact of project sponsorship practices on project success,” International Journal of Project Management, 26: 800–809; Wright, J. N. (1997). “Time and budget: The twin imperatives of a project sponsor,” International Journal of Project Management, 15: 181–86.
20. Onsrud, H. J., and Pinto, J. K. (1993). “Evaluating correlates of GIS adoption success and the decision process of GIS acquisition,” Journal of the Urban and Regional Information Systems Association, 5: 18–39.
21. Chakrabarti, A. K. (1974). “The role of champion in product innovation,” California Management Review, XVII(2): 58–62.
22. Royer, I. (2003). “Why bad projects are so hard to kill,” Harvard Business Review, 81(2): 48–56; Pinto, J. K., and Slevin, D. P. (1988). “The project champion: Key to implementation success,” Project Management Journal, 20(4): 15–20.
23. Thamhain, H. J. (1991). “Developing project management skills,” Project Management Journal, 22(3): 39–44; Pressman, R. (1998, January–February). “Fear of trying: The plight of rookie project managers,” IEEE Software, pp. 50–54.
24. Bennis, W. (2001). “The end of leadership: Exemplary leadership is impossible without full inclusion, initiatives, and cooperation of followers,” Organizational Dynamics, 28.
25. Kouzes, J. M., and Posner, B. Z. (1995). The Leadership Challenge. San Francisco, CA: Jossey-Bass.
26. Hartman, F. (2000). Don’t Park Your Brain Outside. Newtown Square, PA: Project Management Institute.
27. Silver, D. (2009). “Abroad spectrum,” PMNetwork, 23(1): 62–68.
28. Ayas, K. (1996). “Professional project management: A shift towards learning and a knowledge creating structure,” International Journal of Project Management, 14: 131–36; Statement of Bruce Carnes, Chief Financial Officer, United States Department of Energy, Before the Committee on Science—U.S. House of Representatives—on the FY 2003 Budget Request for the U.S. Department of
Energy. (2002, February 13). See also www.nap.edu/openbook/0309089093/html/82-91.htm
29. Ayas, K. (1996), ibid.
30. Hoffman, E. J., Kinlaw, C. S., and Kinlaw, D. C. (2002). “Developing superior project teams: A study of the characteristics of high performance in project teams,” in Slevin, D. P., Cleland, D. I., and Pinto, J. K. (Eds.), The Frontiers of Project Management Research. Newtown Square, PA: PMI,
pp. 237–47; Kezbom, D. (1994). “Self-directed team and the changing role of the project manager.” Proceedings of the Internet 12th World Congress on Project Management, Oslo, pp. 589–93.
31. Wideman, R. M., and Shenhar, A. J. (2001). “Professional and personal development management: A practical approach to education and training,” in J. Knutson (Ed.), Project Management for Business Professionals: A Comprehensive Guide. New York: Wiley, pp. 353–83; Wideman, R. M.
(1998). “Project teamwork, personality profiles and the population at large: Do we have enough of the right kind of people?” Presentation at the Project Management Institute’s Annual Seminar/Symposium, Long Beach, CA.
32. Petrick, J.A. and Quinn, J.F., (1997). “Management Ethics: Integrity at Work,” London: Sage, p. 42.
33. PMI Code of Ethics and Professional Conduct, Project Management Institute, retrieved at: http://www.pmi.org/-/ media/pmi/documents/public/pdf/ethics/pmi-code-ofethics.pdf?sc_lang_temp=en
34. Muller, R., Turner, R., Andersen, E.S., Shao, J., and Kvlanes, O., (2014). “Ethics, trust, and governance in temporary organizations,” Project Management Journal, 45 (4), 39–54.
35. Jonasson, H. and Ingason, H., (2013). Project Ethics, London: Gower; Helgadottir, H., (2008). “The ethical dimension of project management,” International Journal of Project Management, 26, 743–748; Locatelli, G., Mariani, G., Sainati, T., and Greco, M., (in press), “Corruption in
public project and megaprojects: There is an elephant in the room!” International Journal of Project Management, http://dx.doi.org/10.1016/j.ijproman.2016.09.010; Lee, M.R., (2009). “E-ethical leadership for virtual project teams,” International Journal of Project Management, 27,
456–463; Loo, R., (2002). “Tackling ethical dilemmas in project management using vignettes,” International Journal of Project Management, 20, 489–495.
36. Muller, R., Andersen, E.S., Kvalnes, O., Shao, J., Sankaran, S., Turner, R., Biesenthal, C., Walker, D., and Gudergan, S., (2013). “The interrelationship of governance, trust, and ethics in temporary organizations,” Project Management Journal, 44 (4), 26–44.
37. Transparency International, (2015). “FAQs on corruption,” retrieved from: http://www.transparency.org/ whoweare/organisation/faqs_on_corruption
38. Anti-Corruption resource center, (2015). Glossary, retrieved at: http://www.u4.no/
39. Weisman, S., (1990). “Foreigners are crying foul over Japan airport contract,” New York Times, Nov 23, retrieved at: http://www.nytimes.com/1990/11/23/business/ foreigners-are-crying-foul-over-japan-airport-contract. html; Fredenburgh, C., (2006). “Japan forges ahead in bid-rigging crackdown,” Law 360, May 23, retrieved at: https://www.law360.com/articles/6692/japan-forgesahead-in-bid-rigging-crackdown; Okatani, N., (1995). “Regulations on bid rigging in Japan, the United States and Europe,” Pacific Rim Law & Policy Journal, 4, 249–266.
40. Bagli, C., (2011). “Four construction executives are charged with fraud,” New York Times, May 4, retrieved at: http:// www.nytimes.com/2011/05/05/nyregion/four-lehrconstruction-executives-charged-with-fraud.html
41. TopGear, (2016). “Emissions scandal latest: Mitsubishi president steps down, Suzuki involved,” BBC TopGear, May 18, retrieved at: http://www.topgear.com/car-news/ insider/emissions-scandal-latest-mitsubishi-presidentsteps-down-suzuki-involved; Hotten, R., (2015). “Volkswagen: The scandal explained,” BBC, Dec. 10, retrieved at: http://www.bbc.com/news/business-34324772; Leggett,
T., (2017). “VW papers shed light on emissions scandal,” BBC, Jan 12, retrieved at: http://www.bbc.com/news/ business-38603723; Chappell, B., (2015). “Volkswagen
CEO resigns, saying he’s ‘shocked’ by emissions scandal,” NPR, Sept 23, retrieved at: http://www.npr.org/sections/ the two-way/2015/09/23/442818919/Volkswagen-CEO resigns-saying-he-s-shocked-at-emissions-scandal