Use a maximum of one (1) page, typed and 1 1/2-spaced, with Arial font, 1” margins, and 12
points. (Memo format). Full sentences required.
The summaries must address the topics below to use as “headings” to divide each reflection
topic within your summary.
What was the focus of the coursework this week?
What were the topics?
How does it relate to your work?
NOTE: Directly apply concepts learned to work. If the concepts do not apply directly to your
current job, then you need to explain your understanding of how it “can be applied” in your
company.
SESSION C JOURNAL – INTERPERSONAL INTERACTION, GROUPS, & TEAMS
Readings: Interpersonal Behavior & Teams (Chapter 7)
Textbook Link: https://cloudflare-
ipfs.com/ipfs/bafykbzaceduosfwp6fajsk3k7z3pz6vgoes3svpaia57pw6vuwkbcxshk4eom?filena
me=Ricky%20W.%20Griffin%2C%20Jean%20M.%20Phillips%2C%20Stanley%20M.%20Gully%2
0-
%20Organizational%20Behavior_%20Managing%20People%20and%20Organizations%20%28
MindTap%20Course%20List%29-Cengage%20Learning%20%282019%29
Instructions: Complete the following questions, which are worth 5 points each.
Seek to apply what you have learned from the chapters, and what you learned completing the
self-assessments.
Write 3-5 sentences per question.
1. Why is it useful for a manager to understand group behavior? Why is it useful for an
employee?
2. Recall a situation in which you may have encountered or observed groupthink (either as a
member of a group or as a target or simple observer).
3. Why is it important to make a distinction between “group” and “team”? What kinds of
behaviors might be different in these assemblages?
4. How are other organizational characteristics different for a team-based organization?
5. Some say that changing to a team-based arrangement “just makes sense” for organizations.
What are the four primary reasons why this might be so?
6. If employees are happy working in the traditional boss-hierarchical organization, why
should a manager even consider changing to a team-based organization?
7. Explain the circumstances under which a cross-functional team is useful in organizations.
8. Why is planning the change important in the implementing process?
9. What can happen if your organization prematurely starts building a team-based
organization by clarifying the mission and then selecting the site for the first work teams?
Chapter 9: Foundations of Interpersonal and Group Behavior 93
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in
part.
10. What are two of the most important issues facing team-based organizations?
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