MGMT

1. (7)

Under which of the following conditions will codes of ethics be less effective?

A. If support for whistleblowers is explicitly stated in the code

B. If people who violate the codes are not punished

C. If the codes are policy based

D. If the codes explicitly state what behaviors are unacceptable

2. (11)

As mentioned in class. Gaining management skills best happens through a combination of all of the following sources EXCEPT:

A. Reading books and articles

B. Taking on a task that improves your functional expertise

C. Getting real experience managing others

D. Reflecting on past experiences

E. Building a network of mentoring relationships

3. (22)

To “manage” according to the definition, you must work ______.

A. In a way the builds on your strengths

B. Through other people

C. In compliance with the law and a company’s ethical code

D. In an organizational setting

4. (25)

Julie Morgenstern, in her best-selling book, suggests four tactics that can be done to handle tasks that don’t fit well in your prioritization scheme. Which of the following is NOT one of those tactics?

A. Delaying

B. Diminishing

C. Debating

D. Deleting

E. Delegating

5. (26)

Which is a more complete list of effective ways to encourage ethical behavior in your employees?

A. Assess the current situation and then train managers and employees to do the right thing

B. Measure and monitor ethical behavior, enforce violations, and demonstrate top management commitment to ethics

C. Develop a code of ethics, create a whistleblower protection program, hire a consulting firm to conduct an ethics audit and appoint an ethics audit, and appoint an ethical advocate

D. Develop a code of ethics select and hire for ethics, train employees, create an ethical climate

6. (27)

Stakeholders are groups that are influenced by and can influence the decisions an organization makes. These include stockholders, customers, suppliers, government, employees, and the local community. In class, we cited surveys showing that 80% of top-level managers believe they should be socially responsible to their stakeholders, but that they tend to focus on some stakeholders more than others. In the following list, which stakeholders tend to receive less priority from managers relative to the others?

A. Employees

B. Customers

C. Suppliers

D. Stockholders

7. (28)

There are four major functions that managers fulfill. Consider the following examples that represent three of the four functions. Figure out which function is NOT represented. Then select the option below that best represents the fourth (missing) function:

As the chief marketing officer of your firm, you (1) work with the executive team to compare actual performance to desired targets, (2) have an inspirational meeting with your senior managers, and (3) assign the senior managers to work in teams. Related to each of your product lines.

Which statement below best represents the fourth management function?

A. Managing conflict and communication

B. Deciding whether to develop a new product line

C. Revising the sales budget for the next fiscal year

D. Analyzing deviations rom sales targets

E. Delegating work and coordinating efforts

8. (35)

Which company would be considered to be the most socially responsive, or socially responsible?

A. One that admits responsibility for a problem

B. One that accepts responsibility and does all that is expected to solve a problem

C. One that denies responsibility for a problem

D. One that leads the industry in anticipating responsibility for future problems

9. (49)

After an organization’s founders are gone, the organization can use _______ to sustain its organizational culture.

A. Organizational heroes

B. Organizational maps

C. Organizational charts

D. Organizational structure

E. Organizational associations

10. (50)

A team wanting to take advantage of the diverse perspectives of its members from different backgrounds could maximize the benefits of diversity in team by all of the following EXCEPT:

A. Asking extra questions to clarity a person’s intended meaning

B. Taking extra to get know one another’s backgrounds on a personal level

C. Assuming that a person who has let the team down has good intentions

D. Working mostly independently so as to not create delays with group

11. (55)

A critical element of self-control is prioritization-deciding what is urgent and what is important. Which of the following managers has the right idea with regard to prioritizing their time?

A. Evan who ignores work and plays all day, every day

B. Earnest who allows his boss to prioritize his daily schedule

C. Eddie who prioritizes his time for important tasks, even if they are not urgent

D. Evelyn who ignores urgency completely, she prioritizes, she prioritizes her day so that she does what she personally wats to do

E. Emily who prioritizes her time so that full urgent tasks are done within the same work day.

12. (62)

The _______ around the ethics of killing another human being is high – people generally agree that such behavior is wrong.

A. Social Consensus

B. Probability of effect

C. Proximity of effect

D. Magnitude of consequences

13. (65)

All of the following were discussed in lecture as ways teams create norms EXCEPT:

A. How the team characteristically responds to critical events

B. The tone and example given by the manager

C. Attending team training on team management best practices

D. A formal written agreement like a team charter

14. (70)

A common mistake in self-control is allowing negative emotions such as depression and anxiety to derail or disrupt your progress. As discussed in class, research experiments by Martin Seligman showed that one way to significantly reduce negative emotions and to significantly increase positive emotions even up to sim months later is to:

A. List three good things that happened each day

B. Do something good for someone in need

C. Listen to professor Crawford tell jokes (this is so true. But not the right answer)

D. Get plenty of physical exercise and sleep

E. White memories from your childhood

15.()

I
f you discover that you have to do the work of a colleague who called in sick, and you have too much to do this week, which of the following would NOT be agood time management technique to use, according to Morgenstern?

A. Ask a different colleague to take over some of the tasks they are qualified to do

B. Postpone some of the less important tasks that can be completed another day

C. Skip some of the tasks you have on your list that just don’t need to be done

D. Spends a shorter amount of time on some tasks, even if they aren’t done perfectly

E. Work extra hours the rest of the week and stay up late to get it all done