Competency
- Evaluate organizational performance to effectively manage the value chain.
Student Success Criteria
View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.
Scenario
You are an Operations Executive for JSH Limited, and you are planning to recommend some changes to your organization’s value chain process. Currently, JSH faces multiple delays in shipping orders to their customer base due to distribution errors and natural disasters, resulting in backlog orders of 90 days. With the delay in orders, customers are taking to social media outlets to complain publicly and provide poor ratings or reviews of the company and products. The CEO has requested that you pull together an assessment of the current state JSH’s value chain for an upcoming meeting with the Board of Directors.
In preparation for a meeting with the Board of Directors, you have been assigned to create a Needs Analysis Summary of JSH’s value chain for the meeting. The CEO has shared with you JSH’s last value chain analysis model as a starting off point.
Instructions
The needs analysis summary should contain a synopsis of your evaluation of JSH’s use of Porter’s Value Chain and Five-Forces Model in your value chain. The meeting will be your first interaction with the Board of Directors, so you want to ensure that the Board understands the organizational value chain management methodologies and the organization’s current state.
Your needs analysis summary should:
- Introduce Porter’s Value Chain and Five Forces Model
- Assess JSH’s value chain performance
- Assess how the global and business environment have influenced JSH’s value chain performance
- Recommend the optimal strategies to maximize JSH’s value chain performance
- Provide attribution for credible sources
Resources
- Gale Virtual Reference (definitions & topic overviews)
- Business Source Complete via EBSCO (articles)
- Business via ProQuest (articles)
- School of Business Guide – Companies & Industries page (database recommendations and instructions)
- APA Guide
- Grammarly is available to assist you with proofreading your work.Use the Writing Lab for timely feedback to help you fine-tune your deliverable before you submit it for grading.
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Formatting
Title Page
Citation
Outline
