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1/1/23, 3:26 PM MBA 699 Module Eight Memo Guidelines and Rubric – MBA-699-Q2927 Strategic Opportunity Mgmt 22TW2
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MBA 699 Module Eight Memo Guidelines and Rubric
MBA-699-Q2927 Strategic Opportunity Mgmt 22TW2 TM
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1/1/23, 3:26 PM MBA 699 Module Eight Memo Guidelines and Rubric – MBA-699-Q2927 Strategic Opportunity Mgmt 22TW2
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Overview
You are a part of the strategic planning team. Your team will communicate the analysis and recommenda�ons in a compelling report
for the board of directors. The report will also outline a change management strategy.
To measure the success of your change ini�a�ve, you must set goals for the life sciences organiza�on and determine performance
parameters that will measure if and how well you have achieved these goals.
For example, one of the goals of the change efforts you are planning is employee reten�on.
In this assignment, you will write a memo to the VP outlining your goals for the change ini�a�ve and corresponding key performance
indicators (KPIs). You will also determine the informa�on you will need to evaluate the change management outcomes against the
iden�fied KPIs.
Prompt
Write a memo to the VP of your organiza�on in the scenario, lis�ng your recommenda�ons for the goals of the organiza�on’s
change ini�a�ve and corresponding key performance indicators (KPIs). Use the informa�on provided to you in the module resources
sec�on to complete your memo.
Specifically, you must address the following rubric criteria:
1. Goals: Recommend two goals that the change ini�a�ve of the life sciences organiza�on should meet to ensure a smooth
transi�on.
2. Performance measures: Iden�fy one KPI corresponding to each goal and explain how they support the goals.
3. KPI measurements: Refer to the employee survey response key for the life sciences organiza�on in the scenario. Determine
the addi�onal informa�on or employee feedback you will need to measure the iden�fied KPIs. Your response should address
the following:
a. Iden�fy three addi�onal pieces of informa�on needed that collec�vely measure the KPIs you iden�fied for the
change ini�a�ve.
b. At which stage(s) in the acquisi�on or post-acquisi�on process would you recommend this informa�on be gathered?
4. Performance improvement: Describe one tac�c to handle feedback about the performance of organiza�onal change
ini�a�ves and explain how you will u�lize the results of the employee survey to improve the organiza�onal change
implementa�on and adop�on.
Guidelines for Submission
Submit a 1- to 2-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources
should be cited according to APA style. Consult the Shapiro Library APA Style Guide for more informa�on on cita�ons.
Module Eight Memo Rubric
Criteria Exemplary (100%) Proficient (90%)
Needs
Improvement
(70%)
Not Evident (0%) Value
Goals
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Recommends two
goals that the
change ini�a�ve of
the life sciences
organiza�on should
meet for a smooth
transi�on
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include
recommending
appropriate goals
to ensure a
smoother change
ini�a�ve for the life
sciences
organiza�on
Does not a�empt
criterion
20
Performance
Measures
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
Iden�fies one KPI
corresponding to
each goal and
Shows progress
toward proficiency,
but with errors or
Does not a�empt
criterion
20
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g
sophis�cated, or
crea�ve manner
g
explains how they
support the goals
omissions; areas for
improvement may
include iden�fying
KPIs that are
relevant to each
goal or providing
sufficient
explana�ons
KPI Measurements
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Iden�fies three
pieces of
informa�on that
collec�vely
measure the
iden�fied KPIs and
recommends stages
when the
informa�on should
be gathered
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include iden�fying
three addi�onal
pieces of
informa�on that
can be used
measure the
iden�fied KPIs or
makes logical
recommenda�ons
for the stages in
the process when
the informa�on
should be collected
Does not a�empt
criterion
2
5
Performance
Improvement
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Describes one
tac�c to handle
feedback about the
performance of
organiza�onal
change ini�a�ves
and explains how
to u�lize the results
of the employee
survey to improve
the organiza�onal
change
implementa�on
and adop�on
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include providing
tac�cs that are
appropriate for
handling
performance
feedback or
explana�on for
how the results of
the employee
survey will be used
to improve the
organiza�onal
change
implementa�on
and adop�on
Does not a�empt
criterion
20
Ar�cula�on of
Response
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Clearly conveys
meaning with
correct grammar,
sentence structure,
and spelling,
demonstra�ng an
understanding of
audience and
purpose
Shows progress
toward proficiency,
but with errors in
grammar, sentence
structure, and
spelling, nega�vely
impac�ng
readability
Submission has
cri�cal errors in
grammar, sentence
structure, and
spelling, preven�ng
the understanding
of ideas
10
Cita�ons and
A�ribu�ons
Uses cita�ons for
ideas requiring
a�ribu�on, with
few or no minor
errors
Uses cita�ons for
ideas requiring
a�ribu�on, with
consistent minor
errors
Uses cita�ons for
ideas requiring
a�ribu�on, with
major errors
Does not use
cita�ons for ideas
requiring
a�ribu�on
5
Total: 100%
Task: View this topic
Activity Details
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MBA 699 Employee Survey Response Key
The organization has collected employee data since its inception in 1999. The following
information is available:
1. Status
• Current
• Former
2. Age
___________________
3. Business Travel
• Nontravel
• Travel Frequently
• Travel Rarely
4. Department
• Human Resources
• Research & Development
• Sales
5. Education
• High School or Equivalent
• Associate Degree
• Undergraduate Degree
• Graduate Degree
• Doctorate
6. Education Field
• Life Sciences
• Medical
• Technical Degree
• Marketing
• Other
7. Employee Number
______________
8. Gender
• Male
• Female
9. Job Role
• Healthcare Representative
• Human Resources
• Laboratory Technician
• Manager
• Manufacturing Director
• Research Director
• Research Scientist
• Sales Executive
• Sales Representative
10. Job Satisfaction
• Unsatisfied
• Somewhat Satisfied
• Satisfied
• Very Satisfied
11. Marital Status
• Single
• Married
• Divorced
12. Monthly Income
______________
13. Number of Companies Worked
______________
14. Percent Salary Increase Last Year
______________
(11% to 25%)
15. Performance Rating
• 1 (low)
• 2
• 3
• 4 (high)
16. Total Working Years
______________
17. Training Times Last Year
• 0
• 1
• 2
• 3
• 4
• 5
• 6
18. Work-Life Balance
• 1 (low)
• 2
• 3
• 4 (high)
19. Years at Company
______________
[0-22]
20. Years in Current Role
______________
[0-18]
21. Years Since Last Promotion
______________
[0-15]
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