Watch Video and relate to the basic communication model

Introduction to Communication and
Information Processes
04:189:101

Agenda

• Defining ‘communication’
• Communication codes
• Basic communication model
• Academic Integrity

DEFINING COMMUNICATION

communication vs. Communications

What is Communication?

• 126 definitions of communication
(Dance & Larson)

– Information passed from one place to

another

What is Communication?

• 126 definitions of communication (Dance &

Larson)
– Information passed from one place to

another
– Procedures by which one mind affects

another

What is Communication?

• 126 definitions of communication (Dance & Larson)
– Information passed from one place to

another
– Procedures by which one mind affects

another
– Transmission of information, ideas, emotions

& skills via symbols

What is Communication?
• 126 definitions of communication (Dance &

Larson)
– Information passed from one place to

another
– Procedures by which one mind affects

another
– Transmission of information, ideas,

emotions & skills via symbols
– Transmission of a message from a source

to a receiver with conscious intent to
affect the latter’s behavior

Textbook Definition of Communication

•Human communication is the
process through which individuals
in relationships, groups,
organizations, and societies
[respond to and create messages
and] create and use information to
relate to the environment and one
another.

Source: https://dreamagainststream.wordpress.com/2014/10/25/evolution-of-communication/

Communication Branches and Areas

• Interpersonal
• Group
• Mass
• Public Address
• Organizational
• Non-Verbal
• Health
• Family
• Political
• Public Relations
• Instructional Development

Encoding

Encoding

Decoding

Decoding

Person
A

Person
B

Environment

Environment

Frame of Reference

(

Code

;
channel)

(Feedback)

External
noise

Internal
noise

Internal
noise

Noise

(Code;
channel)

Frame of Reference

Stimulus; Motivation Stimulus; Motivation

Communication Model

Frame of Reference:
No identical frames of reference

Communication fallacy

Moving up & down, messages become:
–Leveled
–Condensed
–Assimilated
–Embellished

Related principles . . .

Mi
ch

ae
l N

ew
m

an
/P

HO
TO

ED
IT

Through five levels of management . . .

Downward Communication

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Encoding

Decoding

Person
A

Frame of Reference

Code

Frame of Reference

Stimulus;
Motivation

Stimulus;
Motivation

Communication Model

Decoding

Encoding

Person
B

Code . . .

Code

Communication Code

Includes. . .

Language (verbal)

–tone, pitch, volume

–eye contact, facial
expressions, posture, etc.

–spoken or written words

Paralanguage (vocal)
Nonverbal (visual)

Vocal &
Visual Code

69%

Verbal Code
31%

Encoding

Decoding

Person
A

Frame of Reference

(Code;
channel)

(Code;
channel)

Frame of Reference

Stimulus;
Motivation

Stimulus;
Motivation

Communication Model

Decoding

Encoding

Person
B

Channel . . .

Importance of message
Needs and abilities of receiver
Feedback requirements
Need for permanent record
Cost
Formality desired

Consider how “rich” your channel needs to be . . .

Communicating meaning and emotion

Emoticons used to add meaning and emotion to messages . . .

Communicating emotions

Encoding

Decoding

Person
A

Frame of Reference

(Feedback)

(Code;
channel)

(Code;
channel)

Frame of Reference

Stimulus;
Motivation

Stimulus;
Motivation

Communication Model

Decoding

Encoding

Person
B

Feedback . . .

Encoding

Decoding

Person
A

Environment

Environment

Frame of Reference

(Feedback)

(Code;
channel)

(Code;
channel)

Frame of Reference

Stimulus;
Motivation

Stimulus;
Motivation

Communication Model

Decoding

Encoding

Person
B

Environment . . .

Encoding

Decoding

Person
A

Environment

Environment

Frame of Reference

(Feedback)

(Code;
channel)

(Code;
channel)

Frame of Reference

Stimulus;
Motivation

Stimulus;
Motivation

Communication Model

Decoding

Encoding

Person
B

External
noise

Internal
noise

Internal
noise

Noise

Noise (internal and external) . . .

Email-2015

Characteristics of Communication-All of the Below

• Process-based

• Complex

• Interactive

• Dynamic

• Vital Life Skill

NACE (2019)

Tree Swing and Communication

Plagiarism-what?

Plagiarism, Cheating and Related Terms

• 80% of undergraduate students in the US admit to
cheating at least once!

• 90% of the students believe that cheaters are neither
caught or appropriately disciplined.

RU Academic Integrity Policy-6.2020
Types of Violations

Highlights of Academic Integrity Policy

• Standard of Proof- Preponderance of Evidence (51%)
• Streamlined process for adjudicating all incidents (all Rutgers

schools under the same policy)
• Three Level Structure for Violations
• Faculty have more flexibility to adjudicate first time violations
• University hearings only for the most serious cases

Violation Levels

Adjudication on AIP

• Notification

• Investigation

• Resolution

• (

Appeal

)

Appeal

Academic Integrity Issues in COM 101

Other violations

• Introduction to Communication and Information Processes

Agenda

• Defining Communication

What is Communication?

What is Communication?

What is Communication?

What is Communication?

Textbook Definition of Communication

Source: https://dreamagainststream.wordpress.com/2014/10/25/evolution-of-communication/

• Slide Number 10

Communication Branches and Areas

• Slide Number 12
• Frame of Reference:
• Slide Number 14

Downward Communication

Downward Communication

Downward Communication

Downward Communication

Downward Communication

Downward Communication

• Slide Number 21

Communication Code

• Slide Number 23
• Slide Number 24
• Communicating meaning and emotion

Communicating emotions

• Slide Number 27
• Slide Number 28
• Slide Number 29

Email-2015

Characteristics of Communication-All of the Below

NACE (2019)

Tree Swing and Communication

Plagiarism-what?

Plagiarism, Cheating and Related Terms

• RU Academic Integrity Policy-6.2020 �Types of Violations

Highlights of Academic Integrity Policy

Violation Levels

Adjudication on AIP

Appeal

• Slide Number 41

Academic Integrity Issues in COM 101

Other violations

WATCH THE STARWARS VIDEO:

· Review/reflect on the clip above where Luke is giving the first lesson on the power of the Force. Then review and reflect on the basic model of communication which we viewed during the
class.

· Identify as many applications of the basic model in the clip as you can,
making sure that you align the specific terminology of each component of the model with example(s) from the clip.